From the moment you pull up ( if you can find a parking space) the place looks dated and tired. The lady who met us ( Jane) was nice and friendly enough and showed us up to our room. The room was very tired, smelt and was not cleaned properly. Probably the worst aspect was that despite the outside temperature hovering around freezing there was no heating on in the room. The windows overlooking the square were letting in gale force winds and the curtains blew around when closed!The heating eventually came on in the room around 17.30 but did not come on in the morning and yet the other radiators downstairs including the Breakfast Room were hot. The water to the sink can only be described as lukewarm and the Shower did work well but the shower itself was filthy . The shelves were all falling off or at best were held on with mouldy silicone. The bedding didn't match anything and when you turned over in the night the bottom sheet and mattress protector went with you as they did not fit the bed.
There are tea making facilities in the room but none of the crockery matched and although there were two of us in the room there was one tea bag and one packet of sugar and no milk!
Breakfast was good if you like a full English which was all freshly cooked and plenty for the day.
The WiFi never worked at all and no one seemed to be able to explain how it worked as the codes did not match what was available.
All in all this place can only be described as sub standard for 2013 and neither of us believed that places like this existed in this day and age especially at £70 a night its a disgrace. The place needs a complete makeover and modernising. As a large family we are planning to regularly meet in Ramsgate but none of will be staying here again.
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- Also Known As:
- Spencer Court Hotel Ramsgate, Kent