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“in a Time Warp”

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Spencer Court Hotel
Ranked #10 of 10 Hotels in Ramsgate
cider country
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“in a Time Warp”
Reviewed March 25, 2013

From the moment you pull up ( if you can find a parking space) the place looks dated and tired. The lady who met us ( Jane) was nice and friendly enough and showed us up to our room. The room was very tired, smelt and was not cleaned properly. Probably the worst aspect was that despite the outside temperature hovering around freezing there was no heating on in the room. The windows overlooking the square were letting in gale force winds and the curtains blew around when closed!The heating eventually came on in the room around 17.30 but did not come on in the morning and yet the other radiators downstairs including the Breakfast Room were hot. The water to the sink can only be described as lukewarm and the Shower did work well but the shower itself was filthy . The shelves were all falling off or at best were held on with mouldy silicone. The bedding didn't match anything and when you turned over in the night the bottom sheet and mattress protector went with you as they did not fit the bed.
There are tea making facilities in the room but none of the crockery matched and although there were two of us in the room there was one tea bag and one packet of sugar and no milk!
Breakfast was good if you like a full English which was all freshly cooked and plenty for the day.
The WiFi never worked at all and no one seemed to be able to explain how it worked as the codes did not match what was available.
All in all this place can only be described as sub standard for 2013 and neither of us believed that places like this existed in this day and age especially at £70 a night its a disgrace. The place needs a complete makeover and modernising. As a large family we are planning to regularly meet in Ramsgate but none of will be staying here again.

  • Stayed March 2013, traveled as a couple
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Helpful?
1 Thank steveo56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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113 reviews from our community

Traveler rating
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    47
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
York, United Kingdom
1 review
Reviewed March 24, 2013

Great location for me, 5 minutes walk to the harbour, sandy beach and town centre . Also close to Kent Maston Airport where I needed to take a flight. Very friendly and helpful staff. Room was clean and tidy with flat screen, but can do with more equipment. Price was excellent considering location.

  • Stayed March 2013, traveled on business
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Helpful?
Thank tony f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 12, 2013 via mobile

Potential to be a nice hotel, being in nice old building and with good views, but needs a lot of money spent on it. Friendly welcome with tea and coffee, but both so weak, virtually tasteless. Current manager say been there four years, but we felt they'd only been there four days since apparently overwhelmed. Shame since lovely lady. More confident over breakfast, but the toast wasn't even cooked properly, bacon tough and got one out of two orders wrong. Nice orange juice - after a good stir!
Very dated decor eg pink and flowery with over bed surround: could ditch the dusty ugly ornaments which must have been there since previous owners set up nearly 30 years ago. Dirty shower/toilet room floor...especially in corners. Basin in bedroom. Smelt musty in lounge, bedroom smelt strongly of fabric softener which permeated my clothes too. Sticky coasters and rubbish on bedside table, so cleaning definitely not thorough.
Basement breakfast room fine but suggest tablecloths or bare wood rather than the tacky plastic dolphin table mats.
It was cheap though at £50 for possibly the best double room which had clean but worn sheets and a lovely bay window.
Good investment for someone to take on and improve?

Stayed March 2013, traveled as a couple
Helpful?
Thank Sue M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Ramsgate hotels

Hastings, United Kingdom
2 reviews
Reviewed March 5, 2013

The hotel was basic with dated furniture, bedding and decor. The room had not been hoovered and the sink/shower unit dirty. The shower was broken - when I attempted to turn it on, the water ran out of the eletric shower unit/box so I had to use the communal shower! The breakfast room was dark and dingy and I struggled to eat from the cereal bowls, cutlery etc. The quality of the food was basic.
I chose this hotel because it was close to the start of the Thanet 20 mile race I had entered and on a positive note, the staff and manager kindly allowed me to keep the room on until after my run on the day I checked out so that I could have a shower and get changed.
I do not understand how this hotel can have a 3 star rating.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Janice Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
1 review
Reviewed February 15, 2013

We were part of a wedding group and needed some where close to the town centre , harbour and beach.The Guest house was well located about 5 minutes walk to the Town centre. Service was friendly, old charm. Breakfast was good and too much to finish.

Rooms were adequate but decoration is dated. Unfortunately it was too cold to play Tennis on the central lawn within the square available for Guest use

  • Stayed February 2013, traveled with family
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Helpful?
Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
191 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed January 28, 2013

Small rooms, poorly furnished. Parking outside is close to a nightmare there being little free space and narrow roads make for difficulty in manoevering anyway. The hotel was however clean and warm. Staff seemed remote, and while we were offered a discount at a nearby pub for dinner - as it was not open the only evening we could have benefited, this was not much use. Breakfast in the basement was the highlight of our stay!

  • Stayed December 2012, traveled as a couple
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Helpful?
Thank Winklight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
Reviewed January 28, 2013

Came away with friends for a weekend and was absolutely delighted with the Hotel as I didn't have to pay an arm and a leg like some other hotels demanded in the area. The Hotel is quite old fashioned decor type but comfortable and clean and the food was wow. We liked the balcony room with a sea view. We watched the ferry from Ostende sail in. The seaside and town centre was about 5 minutes walk. Some good night clubs and pubs there!

  • Stayed January 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Drake N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Spencer Court Hotel

Property: Spencer Court Hotel
Address: 37 Spencer Square, Ramsgate CT11 9LD, England
Location: United Kingdom > England > Kent > Isle of Thanet > Ramsgate
Amenities:
Beach Children Activities (Kid / Family Friendly) Restaurant
Hotel Style:
Ranked #10 of 10 Hotels in Ramsgate
Price Range (Based on Average Rates): $
Hotel Class:3 star — Spencer Court Hotel 3*
Number of rooms: 10
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Also Known As:
Spencer Court Hotel Ramsgate, Kent

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