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“Difficult to fault”

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Premier Inn Dover East Hotel
Ranked #3 of 9 Hotels in Dover
Certificate of Excellence
North Lincolnshire
Level Contributor
115 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Difficult to fault”
5 of 5 bubbles Reviewed January 5, 2014

Stayed here for two nights, arriving late on first night. It was a family group, occupying four rooms.
Receptionist on arrival on 1st Jan evening was excellent with a superb Customer service attitude. Nothing was too much trouble. The rooms were very good, spacious and clean. Only downside was road noise from adjacent A2, but it is a major road into a very busy ferry port.
Breakfasts at adjacent pub top class again with good service.
Only downside for me was pricing, I paid twice as much for the same room on 1st night as second night.

Room Tip: Rooms on opposite side from A2 best.
See more room tips
  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank AirlieJock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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460 reviews from our community

Traveler rating
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    22
    12
See reviews for
170
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Wincanton, United Kingdom
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed December 3, 2013

I believe there are 2 Premier Inns in Dover - one by the docks and the one on the hill. Staff are lovely in both but the one by the docks is tired and noisy and the food in the restaurant and service not so good. BUT the one on the hill - excellent. That's the one to stay at!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank jim7631
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fareham
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 18, 2013

We have used this premier inn on many occasions and the rooms are always spotless and comfortable. This premier inn now does deals if you pay in advance and for £45 (which we paid) it is excellent value. Parking is safe and there is a Brewers Fayre within easy walking distance. The staff always appear to be different but helpful, friendly and efficient. During the 15 - 20 times we have used this premier inn, we have only had one occasion of disturbance during the night and on that occasion we used the goodnight guarantee and didn't pay for the room. I would highly recommend the Dover East Premier Inn.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Julie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed November 16, 2013

We stayed here overnight for an early morning ferry crossing. As usual the rooms were comfortable and were excellent value for money. We ate in the adjacent Brewers Fayre where the food was plentiful (it was Fish Night) and the staff were very friendly. The next morning it took literally 5 minutes to get to the ferry terminal without needing to drive through Dover.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank walki_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tavistock, United Kingdom
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed November 16, 2013

I was there for two nights and the hotel exceeded my expectations. The welcome was friendly the room was warm, clean and airy. I slept well for both nights.
I ate in the Brewers Fayre and was served by Sammy and on another occasion by a different waitress. Both were very attentive and helpful. As always at Premier Inns there was a 'reasonable' selection of vegetarian meals and I was not disappointed.
Yes I will stay again there next time I am in that part of the world.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Safetysystems
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marlow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed November 13, 2013

Having read the tripadvisor reviews we expected a good night's sleep Unfortunately the large bed was rather too hard for an OAP. Our Sunday night snack at the Brewers Fayre was OK but no more although the service was quick and cheerful. We left the hotel before breakfast started again 100+ yds away at the Brewers Fayre. AS many guests might be leaving early for the ferries it seems surprising that there is no early bird breakfast offering.

Room Tip: There is minor road noise so ask for an even numbered room.
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Arthur D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romsey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed November 11, 2013

This Premier Inn is based on the outskirts of Dover and is great if you just need a place to stay which is basic and clean.
What made it special for me though was the staff. It is nice to have staff that are really interested in providing good customer care - so refreshing

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank RuthGS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Dover East Hotel

Property: Premier Inn Dover East Hotel
Address: Jubilee Way | Guston Wood, Dover CT15 5FD, England
Location: United Kingdom > England > Kent > Dover
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Dover
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Dover East Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
A stone's throw from the Duke of York's Royal Military School, just outside of the centre of Dover ... more   less 
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Also Known As:
Premier Inn Dover East Hotel England, UK

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