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“Noisy”

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Premier Inn Dover East Hotel
Ranked #3 of 9 Hotels in Dover
Lausanne, Switzerland
Level 5 Contributor
74 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Noisy”
Reviewed September 13, 2013

Wooden floors and drywall. Forget about sleeping when the guests above you have woken up and start walking around. Or the neighbours switch on the TV...
Also, our 3-person family room only had one hand towel and one bath towel?

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bart M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Dover East Hotel, responded to this review, September 21, 2013
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please be assured your comments has been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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485 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (110)
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English first
Beziers
Level 4 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 12, 2013

Excellent room - very clean with good facilities. The staff were welcoming and helpful and we got our early (5:00 am) call with no problems. We didn't eat in the restaurant and didn't take breakfast, so sorry - can't comment on those. I'd rate it a 5 but for the all-night road noise on the front side which prevented us opening the window (it was quite a sultry August night). Despite this, we slept well. Price reasonable.

Room Tip: Pre-book one at the back if you can.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank DrDavidT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 6, 2013

Topped & tailed a trip to France here. Very friendly staff, clean good sized rooms just what you need after a long drive. Was'nt overly aware of the traffic noise highlighted by other reviewers. Be aware of the the entrance off the main road, access is via the petrol station, it would be easy to miss.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paul m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caernarfon, United Kingdom
Level 4 Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed August 29, 2013

Premier Inn have a great brand going, with large rooms at competitive prices. They are always very clean and everything works well, and staff are helpful and well trained. Dover East is no exception. However, the hotel does have some drawbacks. It's right on the main A20 feeding Dover Port, meaning that there is a lot of traffic noise. Premier Inn have generally done an excellent job of soundproofing the rooms, but it means that opening the window is out. The other issue is that dinner and breakfast are in the Brewer's Fayre pub next door - this means a short and not very pleasant walk. We were not attracted by dinner which didn't even look nice on the menus. Breakfast is a standard Premier Inn spec (costs extra, choose Contintental or English, help yourself). The exit is onto one side of a dual carriageway, so if you're going to the ferry, you'll need to travel westbound for a short distance along the A20 before turning around at the 1st sliproad.

Not bad overall but compared to the high standards we usually get from Premier Inn, a little disappointing. Still, we all had a good nights sleep before a long journey through France, which is the main thing.

Room Tip: Ask for a room at the back if you can get one - much quieter.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TristanHe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Limoges, France
1 review
Reviewed August 22, 2013

5 minutes from the ferry port. Friendly service, and everything we needed in the room, BUT a lot of noise from road outside, and the fire alarm went off accidently just as we'd got the children to sleep.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Louise Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swindon, United Kingdom
Level 4 Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 19, 2013

Stayed here the night before catching the ferry to France. The other Premier Inn near looks very noisy. However this one is quite noisy so ask for a room towards the back of the hotel. The Brewers pub is a walk away and it's ok, little bit tired but food good for a short stop over. Beds were comfy and rooms spacious typical Premier Inn.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mame21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brecon, United Kingdom
Level 6 Contributor
112 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
Reviewed August 8, 2013

I am a fan of the Premier Inn brand, partly due once to using their guaranteed money back scheme which paid out without fuss due to a bad night at another location. The room was a family room, with all beds made up, it was clean, of a good size and everything worked. The staff were friendly and helpful. We ate at the Brewers Fayre nearby which I dreaded but was very pleasantly surprised, we went on curry night, food was really good. It is very close to the cross channel ferries, so a convenient pleasant stay which we would repeat.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Heisenberg_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Dover East Hotel

Property: Premier Inn Dover East Hotel
Address: Jubilee Way | Guston Wood, Dover CT15 5FD, England
Location: United Kingdom > England > Kent > Dover
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Dover
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Dover East Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
A stone's throw from the Duke of York's Royal Military School, just outside of the centre of Dover ... more   less 
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Also Known As:
Premier Inn Dover East Hotel England, UK

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