We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Avoid, avoid, avoid!”
Review of Nando's - Chatham

Nando's - Chatham
Ranked #15 of 133 Restaurants in Chatham
Price range: $20 - $30
Cuisines: Portuguese, Grill
Dining options: Late Night, Breakfast, Reservations
Restaurant details
Dining options: Late Night, Breakfast, Reservations
Kent, United Kingdom
Level 6 Contributor
77 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
“Avoid, avoid, avoid!”
Reviewed June 3, 2012

I've literally only given this Nandos restaurant 2 stars, because I am a fan of Nandos food itself and this particular branch lets the name down!

Terrible service, DIRTY tables (never cleaned, even after you are seated), incorrect food orders!

Consistently awful experiences at the Chatham nandos, especially with the lack of cleaning. Every time I go here, I seem to get sat at a dirty table and the waitresses just ignore it. They just don't care. Twice have they forgotten either a side or a starter and have just offered to 'refund it' rather than actually serve it to me.

Although my last visit to this restaurant a month ago was a lot better than previous experiences, I would still actively avoid going here again. I'd actually drive further and go to the one in Maidstone or Bluewater...

  • Visited March 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank travelkat90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

207 reviews from our community

Visitor rating
    57
    82
    36
    13
    19
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
London, United Kingdom
Level 6 Contributor
108 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
“ok!”
Reviewed June 3, 2012

One of the busiest Nando's i'v visited. No matter what time you go it always seems to be busy!
Apart from having to wait sometimes it's a really good restaurant, never had an bad experiences & the food has always been nice. Staff are always pleasant.
Best to go just before or after lunch/dinner so you don't get caught in the crowds tho!

  • Visited May 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank LauraBowyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 1 Contributor
3 reviews
3 restaurant reviews
“Chatham Nando's Avoid It”
Reviewed April 19, 2012

Seated soon upon arrival, the restaurant wasn’t particularly busy. Ordered the food and the food arrived soon enough. Full platter served with two large sides. Could’ve fooled me, we were served what looked like a regular side of chips and rice. The breast portions of the chicken were too dry and the leg’s and thighs were battered and bruised with lots of skin and fat. Of course it’s Nando’s and you know what to expect, but the quality isn’t there anymore. Worse this Nando’s has been consistently bad. Avoid if you can.

  • Visited April 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank KhanBaaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kent
Level 5 Contributor
54 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
“Half hour wait and not worth it !”
Reviewed March 25, 2012

I visited with my 6 year old daughter , the que was out the door , I am 8 months pregnant and had to wait with smokers gathering outside , I gave my name and told half hour wait with nowhere to sit ! My daughter was getting tired of waiting , we eventually got our table right next to the front door ! Dirty table and freezing cold ! Another que to order food ! I had enough , walked out and had beans on toast , staff rude and not worth the wait , I've visited other nandos and always had a great experience .

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank catz2Kent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, United Kingdom
Level 4 Contributor
33 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Slightly lost its authenticity, but food still as nice!”
Reviewed March 22, 2012

With this restaurant being so close to the universities at Medway campus it is filled to the brim every night, the noise levels don't make for a brilliant atmosphere and it can feel quite squashed. Much better atmosphere at lunchtime! The staff are friendly and I can't fault the food. Nandos is my all time favourite restaurant but they need to work on keeping the standards up and hold on to the appeal!

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Jessica N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Nando's - Chatham also viewed

 
Chatham, Kent
Chatham, Kent
 

Been to Nando's - Chatham? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing