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“Cheap Saturday buffet”
Review of Chatni - CLOSED

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Chatni
Price range: $40 - $50
Cuisines: Indian
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Restaurant details
Good for: Romantic, Large groups, Business meetings, Families with children
Dining options: Late Night, Dinner, Delivery, Reservations
Reviewed April 20, 2013 via mobile

Went here mid afternoon on a Saturday for the buffet. Limited choice but what was on offer was quite tasty. For the price of McDonald's you can eat as much as you like and under 9's eat free. Nice clean airy restaurant, staff attentive but not over bearing.

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1  Thank Delbertski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (63)
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12 - 16 of 63 reviews

Reviewed April 1, 2013

I have used Apeksha with a business colleague / friend regularly over the last three years and found it to be consistently very good. Service is relaxed and you are not rushed. The staff are friendly and always confident to make recommendations - which we usually take and have never been disappointed. They have also happily prepared variations on the standard menu dishes when requested. We are going again tomorrow and looking forward to it already :-)

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1  Thank RamsgateKevin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2013

We visited Apeksha on Friday 8th March. It was booked as a birthday treat by my parents and girlfriend. We've been regular visitors to the restaurant for over 8 years and have always been impressed with both the level of service and quality of food.
Sadly though it's clear things have changed and both were very much lacking on the day.

We were initially all struck by the large amount of new staff working. None of which we recognised. Upon being seated we ordered drinks and popadoms. From there we placed our order and all seemed well…but we waited, and waited and waited. Until we saw a group of people who'd come in after us, be served their meal prior to our table. Other tables seemed to be enduring the same situation and complaints were passed around the restaurant.

Whilst we were waiting, a new blonde Eastern European waitress brought over our wine. Rather than pouring a small amount in each glass, she filled everyones glass to the top finishing the bottle promptly. She then returned shortly after and asked us if we'd like further drinks whilst we waited. ' No just food thanks ' was our reply. We very much felt like we were being made to order drinks waiting for our meal. Something we'd not encountered before in any Indian restaurant.

When we eventually received our meal we were disappointed to find the Badami Murgh which we'd ordered previously had changed! In fact we were amazed to see what was a dish with a tomato base had turned into something which looked much more creamy and similar to a Korma - and so making it very similar to the prawn Korma we'd already ordered. On top of which, the meal (which was usually served with the heated metal bases ) had now changed to bowls on rubber mats. Again not a huge thing but definitely disappointing.

By this time we'd drunk most of our drinks. The waiter offered us an additional curry to make up for our wait, but upon me asking for an extra round of drinks to make up for it, he seemed reluctant, even though we'd waited well over 35minutes for our meal. In the end we ended up with a small glass of wine and orange juice because of our trouble.

I have to say we were all very VERY disappointed with the service. Even though there were a large amount of staff on standby, no one seemed keen to help.If anything they seemed more keen to get us to order more drinks and keep us waiting. It made us feel very uncomfortable and it made a celebration meal a disappointment, it simply was unacceptable.

In all the years we'd visited Apeksha we'd never encountered anything similar to this and we all felt very let down. The thing is Canterbury has some amazing Indian restaurants (Ancient Raj / Jalsha) but we've stuck with Apeksha through thick and thin. In a city this small, an Indian really needs to go a long way to stand out.

Next time I'll be seriously reconsidering. It would take a lot to make me want to go back.

I'd email Apeksha but they don't offer an email address…

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Thank Canterburyresident
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2013 via mobile

We have visited this restaurant over several years, the first being when it was Balti Cafe. It has always offered good value with a great variety of dishes as well as the seasoned favourites.
This visit was no different even though they have changed the format of the menu moving from a book to a single sheet. We were pleasantly surprised at the price of the wine - £3 cheaper than many other restaurants at the moment.
Our visit was on the Sunday of Valentine w/e so it was understandably quiet. We were the only ones there although a couple of take away orders were collected.
One disappointment - when we asked for the bill, the music was turned off signalling to us that once we were gone they would close. It left a bit of a taste that had nothing to do with the food!

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1  Thank Julia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2013

We went for the Sunday buffet a couple of months ago. The fact that there were only two other people dining should have been our warning. But, against our better judgment, we tried Apeksha.

Having ordered drinks and eaten some poppadums, we went to the buffet to discover a couple of scraps of burnt naan breads and all but two of the buffet servers empty. The food in the two servers that had anything in them had developed skins over the paltry food remaining, indicating that they had probably been on hot holding for some considerable time, potentially posing a food safety risk. At the very least, the presentation was unappetising!

The (only) waiter on duty was particularly unhelpful and dismissive, and refused to replenish the servers, instead asking us what dish we would like, and that the kitchen would cook us a portion. This is NOT an 'eat all you like' buffet. More an 'eat all you can find' buffet, with a hide and seek theme! We were pressed for time and therefore unimpressed with the particularly obstructive service.

The excuse given by the kitchen was that it was nearing closing time. Excuse me? We arrived at 2.45pm and the buffet was closing at 5pm.

The other two diners were also complaining in exactly the same way as us, and refused to pay their bill in full.

When I pressed the waiter making the point that the food supply was their problem and not ours, and that a buffet is a buffet is a buffet, he simply said "I'm not the owner, I just work here".

We were totally disgusted, left hungry and will never return.

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Thank Fruit-Bat-in-London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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