From the outside you think how amazing it looks with its leaded windows etc! But this hotel is undeserving of the status of a hotel, it's more like a B & B. Therefore it is overpriced for the service & amenities it offers. The room was fine with all the basics, although you would struggle to get up the stairs if you were elderly or physically challenged, but the service offered is minimal. I have no complaints about the young couple who seemed to run the place (they were helpful & friendly) but they are not available 24/7 & there is no-one at the desk to help with queries or problems. Our room key was problematic to use & we had to call the owner on his mobile to help...not sure he would have been so thrilled late at night! There are no bar facilities either so we bought a bottle of wine & then had to wander around behind the desk to find glasses & an icebucket because there was no-one to ask! The hotel is not easily accessible by car & you have to park in public car parks a 10-15 minute walk away. It is in a great down-town location but those cute leaded windows don't seal & the noise from the narrow streets below meant very little sleep on a Saturday night! I am not usually a complainer but that noise was LOUD, so not somewhere to stay with young children! A positive comment....a good English breakfast! Would I stay again....only with earplugs & a lower price.
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- Also Known As:
- Sun Hotel Canterbury