Rang up just tonight, and apparently spoke to the manager. What an experience. I tried to book a room for me and my son and was told "no". When I asked why I was told "you're a joke". Absolutely abysmal customer service. I was then hung up on. Absolutely disgraceful. I rang back minutes later and was once again subjected to a torrent of rudeness. The man on the other end of the phone who claimed to be the manager also laughed at me several times, and told me to book on the internet before hanging up on me once again. I would never recommend this hotel to anyone based on my experience, and if that was indeed the manager, he shouldn't be running marathon, let alone a hotel!
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- Also Known As:
- Sun Hotel Canterbury