Needs attention to detail.
The concept is excellent, a well positioned town house well furnished and very comfortable albeit that the “Parking” is a bit of an issue but I could live with this.
However the cleanliness and maintenance of the house is well below the standard claimed by a 4 star establishment.
On arrival in our bedroom I found an empty bottle of Prosecco and paper items in the bedside rubbish basket. Having made a cup of coffee we took our drinks into the small anti room adjacent to the Circle room only to find that not one of the three lights available where working.
While attempting to have a shower the centre knob on the controls came away in my hand.
The next morning in the same anti room I spotted a giant cobweb on the Dorma window. The leaflets on the bedroom desk where Entitled “What’s on September to December 2013” and “Philharmonia Orchestra February 2014” neither any use in March 2014.
Breakfast was limited and adequate but not what you would expect for an establishment charging at the top end of the market and again let down by management, our HP sauce bottle was advertising Movember the very well worth while Testicular Cancer appeal run every November and due to a milk jug going missing we ended up with a plastic bottle of milk on the breakfast table not that good when you’re paying £148.00 per couple per night.
We may go back but I’ll follow the reviews to see if things have improved.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Bijou Abode - Chaucer House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.