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“Excellent service and immaculate clean rooms”
Review of Canterbury Hotel

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Canterbury Hotel
Ranked #6 of 16 Hotels in Canterbury
Certificate of Excellence
Canterbury, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent service and immaculate clean rooms”
Reviewed February 15, 2014 via mobile

This was the nicest hotel I have ever stayed at! The reviews I had read were exactly right! The rooms are so clean and the staff are so lovely and helpful with everything! I don't think I have ever been to such a clean! The spa is so lovely as well as well as the pool and sauna! Room 8 is highly recommended as it has been newly refurbished and is just a few steps down to the spa which is convenient as well! But as I was traveling with a infant I found the room to be abit small so next time will choose family room! The breakfast is good! Good selection! As it was raining the journey of 10min walk to city centre seemed too so that was the only downfall! But in nice weather it would be fine! Overall the service was great and cleanliness of the hotel was perfect! Thanks to all the reception staff and cleaners for making my stay memorable! I would defiantly stay in at the canterbury hotel again!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Milanrajani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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277 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
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  • Swedish first
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English first
Ipswich, United Kingdom
1 review
Reviewed February 14, 2014

I have been staying at the Canterbury (formally Thanington) Hotel frequently for the last five years or so. The change in ownership which took place in the last two years has resulted in a major improvement. The hotel has been completely refurbished. The rooms are well appointed in a luxurious, French style with all the accompaniments you could want. The service is efficient and friendly. The location is great for the city centre – how nice to have a car park that close - and the pool is clean and welcoming to those with a taste for active leisure. I think the hotel should be upgraded from three stars to four at least and would confidently recommend it to anyone.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
2 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed February 9, 2014

The Canterbury Hotel is Just the ticket for a weekend away. It's close enough to the city to walk but is quiet and has its own car park. Characterful building, attractive rooms, good breakfast and personable, attentive staff. Good spa too, though we didn't have time to take advantage of it. For what we wanted/needed, it was flawless.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank than_arrive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 16, 2014 via mobile

Great stay at The Canterbury Hotel and spa, short break away to enjoy one of my favourite kent cities. Was made to feel very welcome by all the staff and the room had a classic boutique style with all room comforts. 10 min walk to the centre of the city, foundan interesting old underground roman village museum.

Took the opportunity to have a massage, it was called ' Indoceane ' lasted about an hour and a half, totally new experience amazing! Must try. Great value.

Will definately be back .. thank you for a fantastic weekend experience

Stayed January 2014, traveled with friends
Helpful?
3 Thank kathrynrennie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 3 Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 11, 2014

We booked this hotel based on its Tripadvisor ratings primarily and we were not disappointed with the stay. The staff were very at tentative, the room clean and the facilities well presented. The breakfast was comprehensive and prepared promptly.
A couple of minor criticisms is that we stayed in the suite upstairs, which was up two flights of spiral stairs and a little difficult to navigate as you are getting older. All the pipework to the upstairs seems to go through the walk in robe which was very noisy when water is being used (you could not hear the TV in the bedroom). The shower in the ensuite was extremely noisy with what seemed to be a booster pump belting out spa like noises during a shower and the water flow was less than impressive. I would not spend the extra on the suite again for these reasons. The car park was a little crowded, but we knew this and it was OK during our stay.
Otherwise the hotel was pleasant, our sleep comfortable and we would recommend it to others with these comments.

Room Tip: I would avoid the suite on the top floor and get a room away from the road if you would like to slee...
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jeff R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guildford, United Kingdom
Level 6 Contributor
444 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
Reviewed December 23, 2013

Couldn't have chosen a better hotel for our break to Canterbury. Close to the centre, comfortable and well appointed, and thoroughly enjoyed the Spa experience we both had! The breakfasts were great, and not having an evening restaurant is not a problem so close to town! Hotel has a closed courtyard car park, and a lovely little garden for when the sun shines. The spa treatments (we tried massage and marine wrap) were very high quality, with a lovely indoor pool to relax in at any time of the year.

Room Tip: The annex above the spa is great as the rooms are well appointed and away from the road.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Herbie-Green
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Yorkshire
Level 5 Contributor
68 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 13, 2013

This lovely little hotel was chosen from the internet because we were looking for a hotel in Cambridge with a pool. We were not disappointed - the male receptionist was very friendly and helpful. The rooms were good, clean and well stocked with teas, coffees etc. The bathroom looked like it had been recently refurbished and was complete with lots of toiletries including toothbrush !
Breakfast was served by a very enthusiastic waitress, - plenty of choice, and excellent poached eggs each morning ( not all hotels seem to be able to produce a decent poached egg!) The hotel is a short walk from the city. We also visited Chilham , on the breakfast lady's recommendation, which is well worth a visit and only 15minutes by car from the hotel. Should you visit Chilham, you will pass Badgers Hill "alternative" garden centre, tea rooms and animal sanctuary and this is a must to visit for a quirky experience !
We made use of the pool and had a couple of treatments in the Spa - very good value with friendly
therapists.
The car park is small and parking is tight if you have a large vehicle.
I would certainly recommend this hotel and wouldn't hesitate to stay again if in the Canterbury area.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JenniferJane05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Canterbury Hotel

Property: Canterbury Hotel
Address: 140 Wincheap | Kent, Canterbury CT1 3RY, England (Formerly Thanington Hotel)
Location: United Kingdom > England > Kent > Canterbury
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #6 of 16 Hotels in Canterbury
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Canterbury Hotel 3*
Number of rooms: 15
Official Description (provided by the hotel):
Canterbury Hotel is a short three minute walk to the City walls, approximately seven minutes to the High Street, Canterbury Cathedral and all the main attractions of this beautiful city. Combining Georgian elegance with excellent service, Canterbury Hotel offers a variety of en-suite rooms, maintained to an exceptionally high standard. Facilities include an indoor heated swimming pool, a comfortable bar offering an extensive range of spirits, beer, malt whiskies and fine wines. The beautiful courtyard garden provides a relaxing oasis. There is free wifi in all rooms and a secure car park. Breakfast is included in the tariff. Canterbury Hotel, as well as being a short walk to city centre and train station is ideally located for the Channel Tunnel and Port of Dover for those leaving or just entering the country. In addition to a lovely private indoor heated swimming pool there is a fully staffed spa offering a range of massages and facial treatments including anti-ageing and Thalgo treatments, manicures and pedicures, waxing and tinting. Canterbury Hotel has some of the very best facilities anywhere in the city of Canterbury. ... more   less 
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