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“Hotel with Character”

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Best Western Abbots Barton Hotel
Ranked #3 of 16 Hotels in Canterbury
Certificate of Excellence
Edinburgh, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Hotel with Character”
Reviewed March 16, 2014

I have stayed at this hotel 3 times over the last 2 years. Lovely character building. Magnificent breakfast including figs and prunes (Healthy !) as well as lovely tasty bacon on offer. All rooms are different in character and a great surprise. Hotel is just outside central Canterbury ( 5 mins by car) and a very convenient Best Western for visiting offspring at University. I'd stay here again. Its a popular wedding venue.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ken B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abbotsgm, General Manager at Best Western Abbots Barton Hotel, responded to this review, March 19, 2014
Dear guest,

Many thanks for your review and comments on the hotel.

My team and I are proud to work in such a lovely building and of course be a member of the Best Western brand.

We look forward to seeing you on your return offspring vsits.

Kind regards

Christine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,093 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (228)
Date | Rating
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English first
London, United Kingdom
Level Contributor
77 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed March 16, 2014 via mobile

Had a very nice 2 night stay at the Hotel on an Amazon Local deal, which made it an excellent value trip.

The hotel is clean and well furnished as was our bedroom. Breakfast was very good and the bar was okay with lots of comfortable seating. Staff were friendly and attentive.

At present there are building works going on and we were woken at 6am on Saturday morning by deliveries at the rear of the hotel. Noise can be a problem late at night with people returning to their rooms as the doors seem to close with a loud 'bang'. If your a light sleeper it's worth taking ear plugs.

Plenty of free parking at the hotel which is ideally situated for exploring Canterbury.

Stayed March 2014, traveled as a couple
Helpful?
Thank Cabman50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abbotsgm, General Manager at Best Western Abbots Barton Hotel, responded to this review, March 19, 2014
Thank you for your review.

My team and I are pleased you had an enjoyable stay, the hotel is an ideal location fo the beautiful city of Canterbury, especailly with a large free car park.

I have taken note of your comments on the deliveries and I will be investigating this as all of our suppliers are aware they should not be here at that time of the morning. I will also ask my maintenance manager to look at the door closures on the corridor doors. Thank you for bringing this to my notice.

The building works are our new extension to the hotel and we do look forward to having a new function room and bar very soon.

Kind regards

Christine

Kind regards

Christine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheshunt, United Kingdom
Level Contributor
54 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 13, 2014

Good location, walking distance to the main town centre. Very friendly and welcoming staff, good quality rooms and very clean. Restaurant a little limited choice but well presented food and very, very tasty. Fantastic service, we would definitely return.

Room Tip: Executive rooms have a jacuzzi :)
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacqui F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abbotsgm, General Manager at Best Western Abbots Barton Hotel, responded to this review, March 19, 2014
Dear guest,

Thank you for your review and gald you enjoyed your break.

My team and I look forward to welcoming you back to the hotel in the future.

Kind regards

Christine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
179 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed March 11, 2014

My friend and I wanted a twin room and got a family room with a large double and two singles! Clean, comfortable and well decorated with warm colours and quality carpet. Lovely staff and very good breakfast and only 15 walk to the Cathedral - would definitely stay here again.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Margaret G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abbotsgm, General Manager at Best Western Abbots Barton Hotel, responded to this review, March 19, 2014
Thank you for your review.

My team and I are pleased you had a great weekend and enjoyed our new breakfast menu.

We look forward to seeing you in the future.

Kind regards

Christine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carshalton, United Kingdom
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 11, 2014

Stayed at this hotel with friends' on over night Saturday, the hotel is about 10 -15 minutes walk into the Town which is idea as there was not a problem in leaving our cars in the hotel .The staff where nice and helpful and the breakfast was very good .The room was clean but may be could do with a little updating ,the only complaint was we stayed on the ground floor and was woken by the cleaners quite early getting there cleaning equipment etc. Apart from that had a great time

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank steve c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abbotsgm, General Manager at Best Western Abbots Barton Hotel, responded to this review, March 19, 2014
Thank you for your review and comments, I have passed these to my team who were pleased you had a great time.

We are currently re decorating some of our bedrooms and of course our new extension will be an added bonus when completed. I will mention the noise issue to the housekeepers, my aplogies if this disturbed you

Glad you enjoyed breakfast and the hotel was a perfect location for you.

Kind regards

Christine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 10, 2014

Great room, very friendly and helpful staff and good location to walk to all the sites. Restaurant menu a bit limited. We stayed for 3 nights and would not have found anything different on the menu for a 4th night. Quality of food and presentation was excellent.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB

Helpful?
Thank Paul E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abbotsgm, General Manager at Best Western Abbots Barton Hotel, responded to this review, March 19, 2014
Dear guest,

Thank you for writing this review on your recent birthday weekend you had at the hotel, we are so pleased you had a memorable one.

Our Restaurant menu is seasonal and we are just about to change this, there is quite an extensive bar menu, which will offer you a complete change when staying multiple nights.

We look forward to welcoming you back in the near future.

Kind regards

Christine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 9, 2014

We stayed for one night at the Abbots Barton Hotel. It was very clean and comfortable. The staff were very nice and helpful and the breakfast very good. We didn't have an evening meal there so can't comment on that. I would definitely go back.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dbeale246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abbotsgm, General Manager at Best Western Abbots Barton Hotel, responded to this review, March 19, 2014
Thank you for your review.

My team and I are pleased your enjoyed your stay and we look forward to seeing you again.

Kind regards

Christine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Abbots Barton Hotel

Property: Best Western Abbots Barton Hotel
Address: 36 New Dover Road, Canterbury CT1 3DU, England
Location: United Kingdom > England > Kent > Canterbury
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #3 of 16 Hotels in Canterbury
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Abbots Barton Hotel 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Best Western Canterbury
Canterbury Best Western

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