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“Best hotel in Canterbury!”
Review of ABode Canterbury

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ABode Canterbury
Ranked #7 of 16 Hotels in Canterbury
Kent, United Kingdom
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Best hotel in Canterbury!”
Reviewed June 20, 2013

We stayed at the abode last Sunday and it was fantastic! This was our second visit and we booked an enviable room. When checking in we were given a free upgrade to a most enviable room and couldn't fault it, clean, comfortable, spacious and no noise from outside.
Will agree with a previous reviewer about staff in the champagne bar. Cocktails are excellent but having a 10% service charge added when you have to go to the bar to order because staff are not really on the ball, is a bit much.
Having said that I would not hesitate to recommend this hotel.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (272)
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Guernsey
Level Contributor
93 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed June 12, 2013

The room that we were given overlooked the High Street and the hotel is perfectly located for sight-seeing. It was also a little strange, with glass walls in the bathroom which gave you little privacy. However, all in all it was well appointed and comfotable.
However, we were kept awake until about 3:30am by the shouting, screaming and swearing from the High Street. The noise was appalling. Then the road sweepers and rubbish trucks started at 6am, so neither of us got much sleep.
Breakfast was cooked to order, but was a disaster. It took about 1/2 an hour to arrive and my order was completely wrong. Rather than send it back and wait a further 1/2 an hour, I accepted the food, only to find that it was luke warm. At this time there were only about 4 tables occupied in the restaurant, so they were hardly busy.
For parking, I asked at reception and was given a coupon for a nearby car park, for which I was not charged.
Would I stay here again? Yes, but not in a room overlooking the High Street.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AJ0nes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston
Level Contributor
90 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed June 11, 2013

Having stayed at another Abode Group hotel recently, the Slaughter Country Inn, which was absolutely lovely, decided to try another Abode hotel, the Abode Canterbury. Sorely disappointed - whilst the reception area and dining room where breakfast was served were very nice, the bedroom left a lot to be desired. We were appointed room 213 - right at the very back - small room, a tad shabby, with a small bathroom. On entering the room it smelt musty, there was condensation on the window, which we opened with a bit of a struggle!! However as there was a very noisy bar, the Forge, opposite the car park at the rear of our room, we had to close the window at 1.30am in order to try and get some sleep! Second night was much the same.

We booked two nights on the spring break offer - which was advertised as 'dinner bed and breakfast', however on ringing the hotel after we had booked in order to book dinner, we were informed that this would not be in the hotel but in their adjoining Tavern, a short walk down the street. The set menu for the 'deal' we booked was really very poor - we used the allowance to choose from the other menu. The food was very good, however the tavern was more like a cafe than a restaurant - certainly not as described on the website.

In our confirmation booking email we were informed that there would be a £5 per night charge for car parking, but this was more when we received our bill on checking out. Even £5 per night is excessive - car parking very limited too.

Breakfast was served in the hotel dining room - quality of the food and service was excellent.

Room Tip: Do not book room at the back of the hotel overlooking a noisy car park and a very noisy bar until th...
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CM7Preston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CanterburyAB, General Manager at ABode Canterbury, responded to this review, June 12, 2013
Thank you for your review. I am sorry that you did not enjoy your stay.

I will have the confirmation email we send amended to clarify that dinner is served in the Old Brewery Tavern.

The Old Brewery Tavern restaurant was refurbished in May and looks modern and contemporary, I am pleased you enjoyed the quality of the food.

The parking charge was increased to £6 in May. You should have been advised of the increase as your reservation was made in April I do apologise for the error.

Yours sincerely

Declan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed June 10, 2013

The hotel is perfectly located in the city. It is clean and the staff are polite and try hard. Breakfast food quality is excellent - as you might expect from the Michael Caines restaurant.Finding the car park is challenge for those without GPS - and access is a slight downside. Recommend "non high street" room if you are to avoid the noise of early morning revellers.

Room Tip: Pick a non-high street room for a quieter night.
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Andrew E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chartham, United Kingdom
Level Contributor
125 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed June 10, 2013

We stayed at ABode Canterbury in June 2013.

The service levels in this place are amazing - polite, friendly staff all trained to give the highest quality of service, and really make you feel like a valued guest.

The rooms are contemporary and exceptionally clean, and kitted out with quality extras such as toiletries and a range of hot drinks and biscuits. There's a safe, iron and ironing board in the room, with a large wardrobe, as well as a flatscreen TV with sky channels (inc sports).

The bathroom was immaculate, with a range of quality toiletries and pristine white towels. My one complaint about the bathroom was that the water pressure form the shower was ridiculous at times - in the morning water actually stopped coming out. For the money I paid I would expect a power shower to be honest.

In the evening there was a bit of noise coming up from the high street, and from the neighbouring Brewery Tavern nightspot, but nothing too bad.

The bed was quite soft which I really liked and I slept heavily.

ABode has a champagne bar where you can sit and have a really classy evening. A range of cocktails, whiskies, rums and other spirits are available to suit most budgets.

The breakfast was fantastic as well - freshly baked pastries, cereals, meats and cheeses available from the buffet with juices, as well as a breakfast menu that had classics such as English breakfast, Eggs Benedict etc. Again service in the restaurant was faultless, professional and friendly.

Room Tip: A room not facing the high street might prove to be quieter.
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  • Stayed June 2013, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bazroy99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 6, 2013

A very nice room, but the kitchen venting chimney operated just outside the window. Even with double glazing, there was a loud, uneven hum all night. I put the air conditioner back on because that noise was easier to sleep with. Staff were very professional and friendly, but if I stayed here again I would be careful about asking for a room away from the vent.

Room Tip: Ask for a quiet room
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  • Stayed May 2013, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank kraml
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed May 29, 2013 via mobile

I stayed for one night on a business trip. The hotel is very centrally located on the main drag and 2 minutes away from the Cathedral
Finding the hotel by car is a bit tricky as the streets are very narrow. There's limited parking which is a few minutes away from the hotel and costs £6 per night. The welcome in reception was friendly and efficient. My room was big and light and airy; flat screen TV but no radio :( The hair dryer was definitely better than most hotel hairdresser I have used. In the evening, I ate in the Brewery Tavern ( rather than the Michael Caines restaurant) the food was fab and good value, and it had warm and knowledgeable staff.
I found the bedroom air-conditioning a bit obtrusive during the night and confusing to regulate - and was disappointed that there was no hair conditioner in the bathroom in the morning ( an important omission when you are on a business trip!)
So, a good hotel with nice touches - just a few minor detract ions.
Would definitely recommend, though.

Stayed May 2013, traveled on business
Helpful?
Thank CatherineSurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ABode Canterbury

Property: ABode Canterbury
Address: 30-33 High Street, Canterbury CT1 2RX, England
Location: United Kingdom > England > Kent > Canterbury
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #7 of 16 Hotels in Canterbury
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ABode Canterbury 4*
Number of rooms: 72
Official Description (provided by the hotel):
ABode Canterbury is a stylish boutique hotel that has been beautifully designed and refurbished, maintaining the old wooden beams and traditional fabric of an ancient and historic building while adding contemporary design features and modern comforts, with understated British style. With its central location, within the ancient city walls and only minutes away from Canterbury Cathedral (a World Heritage Site), Abode Canterbury is the perfect place to visit the city and enjoy the shops, historic sites and traditional architecture.There are 72 bedrooms, rated Comfortable, Desirable, Most Desirable, Enviable, Most Enviable and Fabulous. Bedrooms have been designed with a sense of luxury and relaxation so the guest can enjoy an ideal night's sleep, and wake up refreshed and rejuvenated. Bedrooms at all levels are well-equipped: trademark ABode features include Vi-Spring beds; luxury toiletries; personal DVD players and state-of-the-art LCD televisions. Some rooms have imaginative wet rooms and baths integrated into living areas; the Fabulous suite has a rooftop terrace with stunning views over the roofs of Canterbury across to the Cathedral.Michael Caines MBE and his talented team of chefs offer an incredible range of dining and drinking experiences, from superior room service or a drink in the stylish Champagne Bar to a pint and a pie or char-grilled fish or steak in the traditional Old Brewery Tavern. The Michael Caines Restaurant offers the ultimate dining experience, with delicious modern European cuisine accompanied by an exceptional wine list, served with professional yet not too formal style. ABode Canterbury is the ideal place for weddings, private parties, private dining and meetings, and any and all special occasions, whether for business or pleasure.We even have the facilities to make you feel absolutely fabulous. Why not join us for a workout in our well-equipped and comfortable residents' gym.ABode Canterbury, in the very heart of an ancient and historic city, is your home from home. ... more   less 
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Also Known As:
Abode Canterbury Hotel Canterbury
Canterbury Abode Hotel

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