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“Lovely hotel, polite staff and comfy bed!”

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The Falstaff in Canterbury
Ranked #11 of 16 Hotels in Canterbury
Reviewed February 28, 2013

We arrived yesterday at the Falstaff after a very stressful journey as my car had blown up on the M20 in Ashford in the fast lane of all places too! After a tow from the AA to Maidstone to get a hire car, we travelled to Canterbury and checked in to find we had been given a very welcome upgrade to a superior room with a four poster bed and views over the road outside the hotel. It was a lovely room with en-suite modern bathroom and sofa. The creaky floorboards were really quaint, the bed was so comfy and we had a thoroughly nice stay there. The staff were all friendly and the breakfast was very tasty. I would definitely recommend this hotel as it's so close to the town with all the restaurants and shops and also the Marlow Theatre. The historic buildings are lovely to look at. The hotel has a car park for about 35 cars behind it which is an added bonus. The only downside was the heat in the night but I suppose we could have turned our radiator off and I'd rather be warm than cold so overall, no problems here. Thank you Falstaff for the upgraded room. It was MUCH appreciated :)

Room Tip: If you're a light sleeper, you may not want a room at the front of the hotel overlooking the str...
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  • Stayed: February 2013, traveled as a couple
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Thank juliep010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John A, Manager at The Falstaff in Canterbury, responded to this reviewResponded March 5, 2013

Dear Guest,

Thank you for your very kind feedback. I am delighted to hear the team looked after you so well and that you enjoyed and made the most of the great location that The Falstaff has. I hope your journey home was more straight forward and enjoyable. We very much hope that we have the opportunity to welcome you back in the near future and as we are right next to Canterbury West station there is always the high speed train as an alternative!!

Kindest Regards,

John Alexander
Operations Manager

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829 - 835 of 1,181 reviews

Reviewed February 27, 2013

Spent a week here whilst on a course. Great hotel and welcoming staff. Nice and clean and well looked after. The breakfast was great and service was good. Lots of car parking space at the rear which makes it great for Canterbury. Only a 3 minute walk to the main town and the cathedral. Would definitely stop there again.

Room Tip: Beware the new one way system in town. Straight right as you go through the town gate and the car pa...
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  • Stayed: December 2012, traveled on business
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Thank Brumthetree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2013

we had a great stay hotel was very good but room was very small and the bed was the same ...but overall we only stayed 2 nights & loved cantabury .all the staff were very helpful and food was good .just the room ..

  • Stayed: February 2013, traveled as a couple
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Review collected in partnership with clever-hotels.com
Thank russell d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2013

It was my second visit and took advantage of the special discount. I booked a single room and got a fantastic room on 2 floors, all mods and cons, trouser press, ironing board, TV, Wi-Fi, downstairs, ecritoire and teamaker upstairs plus the most modern bathroom and shower i have ever seen. Considering that this was e medieval post house the owner have made an incredible job.
Some small negatives: the bar is often unattended and while the breakfst is one of the best, the room is small and the Room manager rude. Otherwise a fantastic place to stay.

Room Tip: ask for the rooms in the annexe they are modern in an old environment. and absolutely silent!
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  • Stayed: February 2013, traveled solo
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Thank Martino56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John A, Manager at The Falstaff in Canterbury, responded to this reviewResponded March 5, 2013

Dear Guest,

Thank you so much for taking advantage of our loyalty discount and returning to The Falstaff. I am really pleased you enjoyed the room. I will follow up with the housekeeping manager to make sure our reputation for friendliness is not taken for granted but I certainly appreciate you value staying with us and look forward to welcoming you back again in the near future.

Kindest Regards,

John Alexander
Operations Manager

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Reviewed February 21, 2013

staff are very friendly and hotel is spotless and rooms nicely decorated ,bed was comfy .the breakfast was really nice with lots of choice .it was buffet style which i prefer and they cook your your eggs to your liking ,poached fried ect . my only advice would be to ask to sleep on the first floor ,as the the building is old and the floor boards are creaky.

Room Tip: choose first floor to avoid creaky floor boards waking you up
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  • Stayed: January 2013, traveled as a couple
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Thank sarah21-12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John A, Manager at The Falstaff in Canterbury, responded to this reviewResponded March 5, 2013

Dear Guest,

Thank you for your recent stay and also for taking the time to provide us with your comments. We will shortly be starting the second phase of work on the floor boards in a couple of areas of the hotel that are yet to receive attention. The results elsewhere have been very positive. I am delighted to hear that over all you enjoyed staying with us and we hope we get the opportunity to welcome you back in the near future.

Kind Regards,

John Alexander
Operations Manager

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Reviewed February 21, 2013

I was very impressed with this hotel, the price was fantastic, we had two single rooms, they weren't large but really nicely done with big cushions and comfortable beds rather an attic feel, which was delightful.
The staff were very kind, I wasn't very very well during my stay, and they could not have been more helpful.

  • Stayed: February 2013, traveled with family
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1  Thank Moley181054
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2013 via mobile

Second trip to canterbury and again stayed at the falstaff. What a fabulous place to stay. clean, warm, perfect location, free parking. friendly helpful staff. Highly recommended. Looking forward to a return to canterbury as we know where we will stay.

  • Stayed: February 2013
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Thank Eddy1415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Falstaff in Canterbury

Address: 8-10 St. Dunstans Street, Canterbury CT2 8AF, England
Location: United Kingdom > England > Kent > Canterbury
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 16 Hotels in Canterbury
Price Range: $90 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Falstaff in Canterbury 3*
Number of rooms: 45
Official Description (provided by the hotel):
Just metres from Canterbury's medieval West Gate, this charming building dates back to 1403. A former coaching inn, it offers free WiFi and free parking, 2 minutes' walk from the city centre. The Falstaff still retains many original features, including oak beams and an open log fire. Each room has a TV for guests to use, and facilities for making tea and coffee. The hotel offers a cooked to order full English breakfast as well as self service buffet option. The bar offers a range of wines and variety of exclusive cocktails. Canterbury West Rail Station is a 3-minute walk from the building. The city's spectacular Norman cathedral can be reached in less than 10 minutes on foot. ... more   less 
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