Visited these tea rooms expecting a great afternoon tea experience. Was very disappointed - Latte arrived without a saucer spilling onto table - no offer to wipe the mess - no apologies. Had to ask for a napkin to very obviously wipe the table. My friend and I ordered two afternoon teas at £16 each ( £32 ) our expectations were very overly optimistic. We each received 4 finger sandwiches, one scone ( mine was a cheese scone served with jam!!) a 2.5
cm piece of chocolate cheesecake, a 3cm piece of Christmas cake and a very mini shortbread biscuit again about 2 cms. When I questioned the waitress on the cheese scone and jam - she looked at me as if I had two heads - I had to ask if they wanted me to eat the savoury scone with jam? She asked me if I wanted a fruit scone - I said yes please and off she went. About 7 minutes later the manager came saying I believe you wanted another scone!! I said yes and explained that I did not expect to eat a cheese scone with Jam - again I got the "look" however off he went and returned with a fruit scone.
For £32 I had expectations of value for money and service to match - unfortunately we received neither. I will not be returning.
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