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“Been to other Wagamama's where service has been much better”
3 of 5 bubbles Review of Wagamama

Wagamama
Ranked #82 of 327 Restaurants in St. Albans
Cuisines: Japanese, Asian
More restaurant details
Restaurant details
Good for: Large groups, Families with children, Kids
Dining options: Brunch, Lunch, Dinner, Highchairs Available, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
London, United Kingdom
Level Contributor
92 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
“Been to other Wagamama's where service has been much better”
3 of 5 bubbles Reviewed June 21, 2013

We went recently on a Friday evening dinner. Were given a table quickly and they took our order quick too. (Usual wagamama style).
It's expected that food comes separately as prepared fresh.
We ordered two mains and two drinks.
First mains arrived in 10mins and then a wait of 30mins in between the first and second mains (Not acceptable).
When asked after 15mins, they said ohh wait for 3mins more, but another 10min passed by before they came back again and told that ohh sorry, it will take another 5mins.
Finally, it arrived.

The drink ordered was wrong. Asked for Asahi beer, and was given Tiger (Prices are different by a few pence).

A must try in their menu is the dessert ginger cheesecake with chilli sauce.
We've been to better served Wagamama's before - Westfield Shepherd's Bush, Bath, London Brent Cross, Leeds, etc.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Purav S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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274 reviews from our community

Visitor rating
    81
    107
    53
    23
    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
St. Albans, United Kingdom
Level Contributor
87 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
“still great”
4 of 5 bubbles Reviewed June 16, 2013

I have to say we always go here before 7 and have NEVER had a problem with kids eating here...the food is as good as ever...Pad Thai instead of yaki soba now, and the service top notch.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank shaztaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hatfield, United Kingdom
Level Contributor
30 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Attention St Albans Parents ...... Please teach you children how to behave in restaurants”
4 of 5 bubbles Reviewed May 21, 2013

I love Wagamama and so do my kids but PLEASE. some parents do need to understand that their children need to be trained on how to behave when eating out. There is often more food on the floor than in their bowls and please stop them from wandering around, not everyone is as fascinated as you are by your little darlings.

That said, the food here is great, just try to avoid eating before 7pm if you want a more adult experience.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Wendy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Welwyn Garden City, United Kingdom
Level Contributor
16 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Always a safe bet”
5 of 5 bubbles Reviewed May 11, 2013

Great food, great service - comfort food in clean no nonsense surroundings. Menu is reliably good, children are all well catered for, even my little one who is not a fan of spicy!

Visited January 2013
Helpful?
Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
39 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
“Not the best Wagamamas I have been to”
3 of 5 bubbles Reviewed April 1, 2013 via mobile

It was ok. I was looking forward to lunch, previously it has always been very good fresh fast good but this time it just wasn't. We entered 45 mins before the Oxford v Cambs boat race and ordered 2 mains but had to leave our dinners to get to a pub to see the race (the last 5 mins). It was very slow service in a restaurant that had between 10-20 people in max. Food etc was as good as ever but I wasn't blown away.

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank FB1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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