Stayed with the family for two nights primarily to visit Harry Potter studio tour but also went into London.
This could be an absolutely lovely hotel/ resteraunt complex. It's well situated just off the M25 and M1, in a semi rural area with a characterful converted water mill as the adjoining pub. Sadly both the hotel and particularly the pub are in need of significant investment to bring them up to standard. Cleanliness of the hotel was pretty good although there was a smell in the room possibly of damp from the bathroom. The lack of aircon mentioned in other reviews is a problem and the room was uncomfortably warm. Staff were friendly and efficient in ky dealings with them. Just generally the hotel was a bit tired and in need of modernisation to the standards of the more modern Premier Inns.
The pub/resteraunt was a let down however. We had a full breakfast a continental and the children ate free. Firstly the selection was poor and of poor quality from the buffet. Coffee was cold, tea was poor there was a lack of juices. The cooked food was quite nice but the waiter seemed to think he was doing us a massive favour by being there at all and rolled his eyes at my order!
The pub itself despite it's pretty situation is run down - for example the carpets were absolutely filthy and wouldn't have looked out of place in a dodgy nightclub of the type I remember in the 80's. There really is no excuse for a large national chain to let standards slip to that extent. Given the breakfast experience we didn't eat there again preferring the nearby macdonalds for the second day!
In the unlikely event Premier Inn management read this review I reiterate this establishment has the potential to be a real jewel in their crown given it's location/situation but presently it falls far short.
- Official Description (provided by the hotel):
- A rural spot just a few miles outside St Albans, handy for The Making of Harry Potter Tour ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn St Albans / Bricket Wood Hotel St. Albans
- Premier Inn Saint Albans