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“Poor service”
Review of alloro

alloro
Ranked #28 of 347 Restaurants in St. Albans
Certificate of Excellence
Price range: $29 - $48
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Special occasions, Large groups
Dining options: Late Night, Lunch, Breakfast, Dinner, Reservations
Reviewed March 4, 2013

I booked a table at Zaza's for 8.30 pm but we were left standing about in the reception area along with about another 6 other people without any explanation. then people in 4's were shown to their tables even though they had booked for 9 pm. All people that were waiting were given a free drink, but we weren't given our table till just after 9 pm. The food was mediochre and the wine very expensive. This is not our usual restaurant but we thought we would have a change for a special occasion, but I am afraid we will not be going their again and will not recommend this to anyone.

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2  Thank boxstergirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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362 - 366 of 469 reviews

Reviewed February 28, 2013

Zaza is accessed down a long corridor between other shops in the High Street, but once there it opens out into a large welcoming restaurant. We ate lunch as part of a group, service was excellent, helpful and accommodating with different people's peculiar wishes. I had a gorgonzola risotto which was very good, but could have done with a bit more gorgonzola for my taste. The wine list was wide enough, well organised and not expensive.
Overall a good experience and we hope to be back

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Thank Bobbio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2013

Met up with family in St Albans - checked out tripadvisor before going and booked on line. Thanks to everyone who recommended this place, we had a great experience. The staff were friendly and attentive. The lunchtime menu reasonably priced for two courses (just under £10 per person). I enjoyed little parcels of deep fried pastries with a tomato n chilli sauce as a starter and followed it with a pizza. Both were very tasty. My family enjoyed the mozzarella with salad, two had the ravioli and one the spaghetti Bolognese all reported that they had thoroughly enjoyed their food. It was lovely and clean everywhere. A good mix of people - families with young kids through to elderly couples. The atmosphere was that of a 'family-run' business, lots of chatter n laughter all around. We'll definitely go there again :)

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Thank Jill H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2013

Visited ZaZa for the first time on a friday night and couldn't fault it at all. The food was excellent, the atmosphere was very good and buzzy and the service was attentive and professional. I would highly recommend this excellent little restaurant.

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Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2013

First time here and pleasantly surprised. Good food and wine choices (the mussels were excellent), doesn't charge crazy London prices like a lot of restauarants seem to these days, good atmosphere and very friendly staff. All round a very enjoyable evening.

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Thank Stephen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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