If you are looking for quiet night's sleep, avoid this hotel. We booked a quiet room in advance, then checked in early at 13h30 (official check-in 15h00) to confirm that a quiet room had been reserved for us. The desk clerk confidently assured us that we had been allocated a quiet room on the top floor away from the lifts, and when we returned at 19h00 it would be ready for us. We were actually put in a room on the first floor and discovered that the hotel had old, creaking floorboards both in the corridor and the room above us. We went to see the duty manager and he said this was unfortunate but there were no quiet rooms available. That was it (take it or leave it, essentially)
The hotel had a number of evening wedding receptions on and we had to listen to late-night partying guests, followed by the people in the room above us arriving back at 02h30 and walking over the creaking floorboards for around 40 minutes.
- Official Description (provided by the hotel):
- Nestled in 12 acres of tranquil gardens Sopwell House is a 4 star hotel in Hertfordshire and the former Georgian country residence of Lord Mountbatten. Once you enter this 'home away from home' our attentive staff, family friendly service and luxurious spa facilities will provide the perfect setting to your stay or event. Our Country House hotel enables you to escape from it all and is within easy reach of London, St Pancras National & International Train Station and Luton Airport. With 128 stylish bedrooms and suites including 16 soon to be completed Mews Apartments to choose from, exceptional service, delicious food and our opulent spa you'll find it hard to leave. As well as boasting 19 flexible function suites, Sopwell House has recently been awarded winner of the 2015 Conde Nast Johansens Awards for Excellence in the category 'Best for Meetings' recognising their outstanding contribution to the corporate and social world. ... more less
- Reservation Options:
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- Also Known As:
- Sopwell House Country Club And Spa
- Sopwell House Country Club Hotel St. Albans
- Sopwell Hotel Country