Ben the manager insisted that I join the queue to wait for tap water for children who were jumping.
Simple “Ben the manager!!” Provide jugs of water and cups for people to help themselves instead of making them wait behind adults who are waiting for their hot drinks.
Also the cafe doesn’t open until 11am, you need more staff to manage the queue of approx 20 people.
Tap water costs nothing and Ben, you are the manager and should have considered the health and safety of the children who cannot regulate their body temperature like an adult and as the children were standing their with sweat pouring out of them you really should provide access to “Tap Water”.
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