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“Great friendly staff”

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Cinnabar Hertford Hotel
Ranked #2 of 4 Hotels in Hertford
UK
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great friendly staff”
Reviewed August 1, 2014 via mobile

We've stayed a few times over the past few months, most notably the night of our wedding day and every time the staff have been fantastic. On our most recent visit, the staff even remembered us and looked after us yet again. Steve in particular has been brilliant, helping us with our booking and delivering a few suprises that made our stay even more special. Nice rooms, comfy beds and good breakfast available.

If your looking for peaceful nights stay (at the weekend) then it's town centre location is probably not for you. If however, you are staying after a night out or on a week night then you will probably find like us that it doesn't cause a problem.

Stayed August 2014, traveled as a couple
Helpful?
Thank hanwatters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CinnabarCafeHertford, Manager at Cinnabar Hertford Hotel, responded to this review, October 19, 2014
Dear Hanwatters
Many thanks for taking the time to complete your recent review of Cinnabar Cafe Hotel Hertford.
I am glad to hear you enjoyed your stay and found the staff helpful whilst with us.
We wish you all the best for the future in married life and glad we could be a small part of your special day.
I have shared your comments with the team.
I look forward to welcoming you back to Cinnabar Cafe Hotel in the future.
Kind regards
Cinnabar Cafe Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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120 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Italian first
  • Polish first
  • Any
English first
winchester
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 28, 2014

We stayed there on a Saturday Night in July. The room was very nice, clean and the bed was comfortable. The first problem we hit that the shower was cold which we reported to the management who said it would be fixed later.
My daughter who lives in Hertford thought we had made a mistake booking the hotel and unfortunately she was right. Her concern was that we would not sleep because of the noise of the nightclub which to be fair we did not hear ( Room 14) however this was not the problem. The issues is that the location meant that when the nightclub finished at 2pm the leavers were very loud immediately under our room - this would have been lees of a problem if the room had had aircon or effective double glazing.
Anyway after a very hot and disturbed night we looked forward to a nice shower the following morning only to find that we still had no hot water. We then went to breakfast which was a good English breakfast with friendly effective service.
In summary could have been a good stay if we had wanted to go to nightclub and liked cold showers. It would have been nice to have had some reduction in the price for the cold water.
If you decide to stay mid week I suspect that the noise would not be an issue in the second floor rooms.

Room Tip: Second floor but not room 14 as it is right next to busy alleyway
See more room tips
  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank Bob A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CinnabarCafeHertford, Manager at Cinnabar Hertford Hotel, responded to this review, October 19, 2014
Dear BobA
Many thanks for taking the time to complete your recent review of Cinnabar Cafe Hotel Hertford.
I am sorry to hear about your experiences whilst staying at the hotel.
We have just had a major investment to the hotels hot water system and I can only apologise you experienced cold water on your visit.
We do our best to ensure that all guests are made aware of the nightclub downstairs when booking and checking in. I am sorry you were disturbed by the music and people on the high street, being so central to the nightlife it can be an issue for some guests.
I have shared your comments with the team.
I look forward to welcoming you back to Cinnabar Cafe Hotel in the future.
Kind regards
Cinnabar Cafe Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 3, 2014

I stay away with work 4 nights a week, and I have to say that over the last ten years staying in hotels, the Cinnabar is in my top 5.. Great rooms, all mod cons, great staff nice wine bar under, fantastic location right there !! parking right behind £3 per night ! 4.4 stars for me.

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CinnabarCafeHertford, Manager at Cinnabar Hertford Hotel, responded to this review, October 19, 2014
Dear Stephen S
Many thanks for taking the time to complete your recent review of Cinnabar Cafe Hotel Hertford.
I am glad to hear you enjoyed your stay with us and flattered to hear how you rate us against other hotels you have experienced.
I have shared your comments with the team.
I look forward to welcoming you back to Cinnabar Cafe Hotel in the future.
Kind regards
Cinnabar Cafe Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stevenage, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 11, 2014

We stayed for 2 nights over the weekend recently, check in was effortless and when we were shown our room we were delighted with how big and luxurious the room looked. Breakfast was lovely and just the right amount, we had Sunday lunch and we both went for the roast, I had the beef which was cooked just how i like it. Everything in this hotel was just perfect from cleanliness to how attentive the bar staff were. Would stay again and let our friends know what a great stay we had

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Kevin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CinnabarCafeHertford, Manager at Cinnabar Hertford Hotel, responded to this review, October 19, 2014
Dear Kevin L
Many thanks for taking the time to complete your recent review of Cinnabar Cafe Hotel Hertford.
I am glad to hear you enjoyed your stay and meal in the restaurant.
I have shared your comments with the team.
I look forward to welcoming you back to Cinnabar Cafe Hotel in the future.
Kind regards
Cinnabar Cafe Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stevenage, United Kingdom
1 review
Reviewed June 11, 2014

My partner and I stayed here on 7 June 2014 and checked out on 9 June, the room we had was spacious and the bed needed a map to find your way around it was so big and comfortable. We stayed for 2 nights over the weekend and on Sunday morning had a full English breakfast, this arrived quickly and the poached eggs were cooked to perfection. This hotel has everything a weekend guest could want as the bar turns into a nightclub at the weekends and is open til 3.00am. We had a lovely stay and will be reccommending this hotel to all of our friends and family as the hotel and bar is very welcoming and the staff friendly and helpful. Thanks cinnabar for a great weekend.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karan g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CinnabarCafeHertford, Manager at Cinnabar Hertford Hotel, responded to this review, June 20, 2014
Dear Karan G
So glad you enjoyed your stay here at Cinnabar Cafe Hotel.
Many thanks for your review, it is always a joy to here positive feedback.
I am please you enjoyed your breakfast, I look forward to your next visit.
Kind regards
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 20, 2014 via mobile

We stayed for some friends wedding along with a lot of other friends. The staff were very friendly and helpful throughout our stay and the location was excellent. Only a short walk from from the station.
We had a bite to eat at dinner and found the good to be very good and very quick.
There is a night club upstairs which may cause some people a problem, but no issue for us as we were there anyway.
Overall, very good.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RGM79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CinnabarCafeHertford, Manager at Cinnabar Hertford Hotel, responded to this review, May 28, 2014
Dear RGM79
Many thanks for your recent review on trip advisor.
It is always a pleasure to receive such positive reviews.
I am really pleased the staff and facilities here at Cinnabar Cafe Hotel were all to your satisfaction.
I have passed on your comments to the team.
Many thanks again and I look forward to welcoming you back again soon.
The Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 12, 2014

We stayed on a Saturday night and despite coming back very late and fairly well anaesthetised, sleep was nigh impossible due to the noise levels (in the street, not from the bar downstairs) until well after 2am. This town seems to be party central! Aside from that, beautiful room and bathroom, very comfortable bed, lovely staff and great coffee in the cafe.

Room Tip: Maybe request a room at the back if staying at a weekend
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank LornaWatson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CinnabarCafeHertford, Manager at Cinnabar Hertford Hotel, responded to this review, May 14, 2014
Hi Lorna
Many thanks for your review on Trip advisor.
I am really pleased you enjoyed your stay with us.
The town is very lively on a Saturday night and definitely party central!
Look forward to seeing you again on your visit.
Kind regards
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cinnabar Hertford Hotel

Property: Cinnabar Hertford Hotel
Address: 88-96 Fore Street, Hertford SG14 1AB, England (Formerly Hotel Saloon)
Phone Number:
Location: United Kingdom > England > Hertfordshire > Hertford
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #2 of 4 Hotels in Hertford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cinnabar Hertford Hotel 3*
Number of rooms: 14
Official Description (provided by the hotel):
Our 14-en-suite rooms have all been individually designed so that each room offers a different experience. Located on the thriving high street above our Café, restaurant, bar and weekend night club. The hotel rooms feature a collaborative array of hand-picked furniture & fixtures all chosen specifically to compliment the exclusive signature design of the Cinnabar Café hotel.The Cinnabar Café hotel offers you a choice of bedroom categories, each delivering luxurious comfort and elegance. All rooms offer the Cinnabar Café standard of service: equipped with deluxe beds, sumptuous Egyptian sheets and heavy cotton blackout curtains and daily housekeeping to make your stay comfortable. Guests can also enjoy free Wi-Fi, Flat screen TV’s with integrated DVD players and exquisite products in every bathroom and a 24 hour reception for the extra requests. ... more   less 
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