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“Good honest pub food”

Salisbury Arms Hotel
Ranked #6 of 107 Restaurants in Hertford
Certificate of Excellence
Cuisines: British
Dining options: Late Night, Breakfast, Reservations
Restaurant details
Dining options: Late Night, Breakfast, Reservations
Reviewed March 20, 2013

The food is not expensive and is of good quality, but if you like haute- cuisine, this is not the place to go!!!

Thank Heleen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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217 - 221 of 262 reviews

Reviewed March 4, 2013

Having booked the table for 6 people the previous day and been told that they were very busy but would fit us in, we were very pleasantly surprised with large table we were given and the amount of space between the tables. We were upstairs in the Oliver Room which was light and airy with beautiful wood panelling. The food was very good, the service excellent and the prices very reasonable. Would highly recommend this restaurant.

Thank Heather B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2013

At £11 each for Sunday roast we expected better. Fresh veg, nice meat and some good trimmings. We were put into a small front room which (despite loads of sunlight outside) was very dark and dingy.

They do not cater very well for children.
1) No kids menu
2) No crayons or pencils
3) No boosters.
4) Warning sign saying "NO BUGGIES"
So with a complete lack of excitement over kids if you have them dont go here. There are better places up the road. For example "Ask" or "Pizza Express" or even other pubs.

Didnt order starters. Tomato soup was £5

We all went for roast dinner which was uninspiring. Stingy portions. Microwaved veg and we have to prompt for mustard, apple sauce etc. Nothing was bought to the table unless we ASKED for it. And hence the service was not up to scratch.

We didnt stay for pud or coffee. Overall we were "UNDERWHELMED"

In our experience we have had in other places:
1) better (friendlier) service
2) More choice of food
3) Better quality of food
4) Better accompaniments
5) Better value (It was £45 for three dinners and 3 drinks)

To be fair to the waitress she did bring us things when we ASKED for them. Like Apple Sauce or Mustard. But the Apple sauce was TINY and we had to ask for MORE so then we look greedy!

Final thoughts: This place is never going to shake itself awake because it can sleepwalk through customer service and care simply due to its central location and building character. As a hotel its probably making its money from rooms, breakfast and dinner. It doesnt need to make itself better than average. So its obvious to state that WE WONT BE GOING BACK.

    • Value
    • Service
Thank 365drills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2013

Had seen that this was No 1 resturant in Hertford and could not work this out so had to try it for myself. Went there on a Sunday. Menu on a Sunday covers all tastes. We were up in the Oliver room, loads of space, service very fast, soup was good, went for the pie which was recommened and that was excellent followed by warm fudge cake mmm 2 courses £13 3 courses £16.
Excellent food excellent value and excellent service can now see why its so highly rated - Would recommend.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Foxholes26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2013

The restaurant is old and cosy; the staff are attentive and discreet and the food was wonderful! This was the sixth time I'd been.

Thank Phil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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