Having spent a long and tiring day in meetings and travelling through the rain i arrived at the hotel.
Check in was reasonably easy and I was allocated a room.
On entering the room it was a bit musty and stale and on looking around the room was two singles instead of a double. I thought I would manage. The tv remote didn't work and the tv was stuck on 98% brightness which was blinding and totally unsuitable. Taking the remote to reception I was met with incredulity as the receptionist said I had tried all she could suggest but she did agree to get someone to look at it.
Along came a second person who complained of not having her glasses and was therefore unable to read the remote settings! I calmly talked her through the settings and she just seemed to get more and more angry, eventually swearing at the tv!
She agreed to change the remote for me but still came back with the faulty one, which, despite the insertion of new batteries was still unusable! Eventually she let me try the new remote and all was well in the world of the tv.
On looking around again I noticed an old smelly trainer thrown on the ledge. I picked this up and took it to reception and gave it to the woman who once again looked at me for divine intervention as to what to do with the thing. I asked her to sort it as I didn't want it in the room. I was tried or I would have asked for a room change at this point due to the cleaners not doing a half decent job.
meals were very average and the rest of the stay went off uneventful thankfully.
- Official Description (provided by the hotel):
- Independent 60 bedroom hotel with emphasis on friendly, personal service. The hotel is set in 3.5 Acres of landscaped gardens and lots of free car parking. ... more less
- Reservation Options:
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- Also Known As:
- 3 Counties
- Three Counties Hotel Hereford
- Three Counties Hereford