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“Excellent hotel - but where are the reception staff??” 4 of 5 bubbles
Review of Three Counties Hotel

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Three Counties Hotel
Ranked #5 of 13 Hotels in Hereford
Southampton, United Kingdom
Level Contributor
89 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Excellent hotel - but where are the reception staff??”
4 of 5 bubbles Reviewed October 8, 2013

Driving into the grounds, the first impression is very favourable. The grounds are well maintained and, entering the hotel, the atmosphere is pleasant. However, there was no-one on reception and we had to wait 10 minutes for someone to appear to check us in. Going out later, we wanted to leave our key (as instructed) but, again, there was no-one on the reception desk to take this which was probably just as well, as there was still no-one on reception when we returned later that evening! Otherwise, the room was comfortable and clean and the breakfast was one of the best we have had in a hotel in recent years.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank diamond2607
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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279 reviews from our community

Traveler rating
    71
    118
    63
    18
    9
See reviews for
31
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • Danish first
  • English first
  • German first
  • Polish first
  • Any
English first
London, United Kingdom
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed October 8, 2013

MOdern hotel about one mile from centre in spacious grounds. Rooms are well equipped and very clean. Choice for breakfast is excellent and reasonably priced. This is a hotel for groups and conferences however and the evening meal reflects this approach. No one would normally choose hotel restaurant in preference to some of the best restaurants in the outlying villages. Reseptionists very helpful and friendly.

  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank oldruinlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eythorne, United Kingdom
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed September 20, 2013

Last weekend we went to a wedding near Hereford. We booked the Three Counties hotel in Hereford for two nights and it was lovely. We were greeted by a very friendly receptionist who was also most helpful.The twin bedded room on the ground floor was ideal. It was very clean and comfortable. The bathroom was spotless!! We had an evening meal there and it was very tasty, good service, with good wine. We shall defeinitely go there again if in the area. By the way, the breakfast was all you could want for.

Room Tip: I heard the rooms in the main hotel are the best but did not see the annexe.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Anne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed September 16, 2013 via mobile

Used as a base while working away from home for 4 nights. Room was spotlessly clean. Staff friendly and helpful. Located near to the city and right next door to a large tesco supermarket. Quiet at night. Noting to complain about at all. Large tv in the room with freeview. Wifi in main building. Didn't have dinner due to working hours but the breakfast was first rate. Only tiny gripe is they have blankets and a bed spread. Duvet is the norm these days. I would book there again without hesitation.

  • Stayed September 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank happytrails4231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
1 review
1 of 5 bubbles Reviewed September 11, 2013

I had a very bad experience at the TCH.The food is poorly prepared very limited menu.I had to send a dinner back as it was not hot/cooked.
Rooms have been freshly painted but beds are not good,noise can be noticed from next room.
I have stayed in much cheaper hotels in Hereford that were a lot better,however this was the only place available at last minute and now I understand why.There were not many people eating here and that is always a worry in a restaurant.

  • Stayed August 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Karl m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed September 3, 2013

stayed for two nights. comfortable room, in pleasant surroundings. helpful and pleasant staff. We walked into Hereford city centre which was about one mile away, a lovely pedestrianized small city with park set on the river wye.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, United Kingdom
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed September 3, 2013

I made a late booking for this hotel over Bank Holiday Weekend, no hyped up charges as in several other hotels I had tried. Easy access , Our garden room was well fitted out and the one thing I did like was that the complimentary beverages was topped up daily, not had that before.
Staff very helpful and friendly. Although there was a wedding every day we were there it did not affect any of the other hotel guests. Well done.

Room Tip: The garden rooms are in the surrounding area, plenty of parking for easy access to your room.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank marian c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Three Counties Hotel

Property: Three Counties Hotel
Address: Belmont Road, Hereford HR2 7BP, England
Location: United Kingdom > England > Herefordshire > Hereford
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #5 of 13 Hotels in Hereford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Three Counties Hotel 3*
Number of rooms: 60
Official Description (provided by the hotel):
Independent 60 bedroom hotel with emphasis on friendly, personal service. The hotel is set in 3.5 Acres of landscaped gardens and lots of free car parking. ... more   less 
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Also Known As:
3 Counties
Three Counties Hotel Hereford
Three Counties Hereford

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