I had the misfortune to have to stay one night here with a group of Americans. It was one of the hottest nights of this year so one of the biggest problems was hot public rooms and bedrooms. Although the hotel had assured me that they did have fans, upon arrival it transpired that they had all been given out. Nor were they any fans available in local stores! As this wasn't the start of the heatwave, I would have thought the hotel could have found some more fans by this time. I am sure there is a legal maximum temperature applied to hotels and I am also sure that dogs in kennels would not have had to endure such heat! The bedroom windows had been fixed so that they only opened a couple of inches and the heat was so unbearable that one lady decided to spent the night sitting nr the front door of the hotel. The dining room had one large fan which did not nearly supply enough air for the 100 or so diners. My bedroom, on the lst floor executive level, was large but only had one window which overlooked the kitchens. The 'new' carpet did not fit the room, the furniture was stained and there were only 3 bulbs out of 6 working in the chandelier. Small plastic bottles of shampoo and shower gel in the bathroom were half full. Yes, floors were very creaky! The food was the usual mass- produced for tourists - unimaginative and poor. No salad despite the heat; in fact there was roast meat as one option.
Staff were not in uniform and the one 'porter' available for a coachload of luggage on arrival, was in tatty jeans. The lift does not operate above the 3rd floor. The hotel know nothing about Hereford Cathedral opening times, yet it is 2 minutes from their door and in the morning there was no Receptionist or Manager available before 09.00. One lady who left her vital insulin supply in the care of the kitchen for refrigeration was told that it couldn't be found the next morning (it later turned up) and all in all this is a joke of a hotel. A disgraceful example and a blot on the history of English coaching inns. I wouldn't recommend anyone to stay here at any price and I think the Health & Safety Dept need to inspect quickly.
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- Also Known As:
- The Green Dragon Hotel Hereford
- Green Dragon Hotel Hereford
- Green Dragon Hereford