Upon arrival in the disability bay in front of the hotel I tried to book in at reception to be told that I was not booked in until the next day! A lovely lady called Claire (with an E) was able to amend this problem and also kindly carried in our suitcase which she locked away until the room was ready - top marks. The hotel car park is in another street accessed through the back of the hotel
By mid afternoon I went to reception and heard other residents complain that they had no heating in their rooms - THE RADIATORS NEVER CAME ON THE WHOLE TIME WE WERE THERE. Some people were told that it would come on at 3 p.m. - 5 p.m. -6p.m. as the top rooms were heated first! Two oil filled radiators were delivered to our room and four extra blankets. One of the staff told me that the hotel was always cold.......never had a shower as the bathroom was TOO cold especially for my 85 year old husband.
At breakfast cold plates for warm food - someone heard us all complaining so there were hot plates on day 2. Glad we ate out at night.
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- Also Known As:
- The Green Dragon Hotel Hereford
- Green Dragon Hotel Hereford
- Green Dragon Hereford