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“Terrible Experience”

Bay Horse Inn Restaurant
Ranked #40 of 255 Restaurants in Hereford
Certificate of Excellence
Price range: $6 - $20
Cuisines: British, Bar, Gastropub
More restaurant details
Restaurant details
Dining options: Lunch, Late Night, Breakfast, Outdoor Seating, Reservations
Description: Situated on the Western side of Hereford on the picturesque Kings Acre Road the Bay Horse Inn offers 4 AA Star Accommodation. A selection of en suite rooms including doubles, twins, disabled access, small family and large family rooms. The Award Winning Restaurant serving locally sourced Home Cooked Cuisine seven days per week until 9pm. The lounge bar has a great selection of real ales and local ciders, wines, soft drinks and spirits. Outside seating area. Friendly staff and great local attractions makes the Bay Horse Inn the place to stay in Hereford.
Hereford, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Terrible Experience”
Reviewed September 14, 2013

What an awful experience never again would I visit this restaurant. The food was not as described on the menu, and was just not good. Staff not good either, I did mention my concern about my first courseto a waitress but nothing was taken on board, she did not follow through and try to rectify my complaint.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Sue F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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119 reviews from our community

Visitor rating
    69
    21
    11
    10
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Brecon, United Kingdom
Level Contributor
94 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
“Good food at a reasonable price”
Reviewed September 13, 2013

Called at The Bay Horse for an early lunch, before going into Hereford City centre. The Staff were very welcoming and we were able to select our table in the restaurant which was spotless. We could not fault the service or the food, the Cottage pie was delicious. The cost was also very reasonable. The bar area has been carpeted since our last visit some two years ago, however the Gents toilets could do with some TLC, Will most certainly call again

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Graham E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashford, United Kingdom
Level Contributor
35 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Good for late lunch”
Reviewed July 24, 2013 via mobile

Have now made the Bay Horse somewhere to go before a journey away from Hereford. Food good but service can be variable. Fish is always good here as are some of their specials. Keep a good cellar.

Visited July 2013
Helpful?
Thank StephenCochrane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hereford, United Kingdom
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Pleasant visit”
Reviewed April 19, 2013

Our second visit to the Bay horse for a late lunch...a very friendly welcome as before.
Lovely food no complaints

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank chelly48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hereford, United Kingdom
Level Contributor
10 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“just pitiful”
Reviewed April 17, 2013

we've been here numerous times now, and its never been great. But with this recent experience, i know i wont ever be going back. The service was awful, the waitress couldnt get our starters right to start with. she only served us with one round of drinks, we had to keep goin to the bar to get ours. When the mains came, all our steaks were either under cooked or overcooked, and the chef tried to argue with us too, and say we were wrong. so when it came to the end we asked for the dessert menu, the waitress handed us our bill instead.

Visited April 2013
Helpful?
1 Thank amy m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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