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“Lovely stay”

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Mercure Winchester Wessex Hotel
Ranked #10 of 13 Hotels in Winchester
Ipswich, United Kingdom
1 review
“Lovely stay”
5 of 5 bubbles Reviewed August 13, 2013

My family and I thoroughly enjoyed our two night stay at this excellent hotel. All the staff were polite and courteous and were skilled at making our children (14 and 11 years old) feel welcome. Our rooms overlooked the magnificent cathedral and were very comfortable. We hope to return before the year is out. Thank you.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WMcWilliamWinchester, General Manager at Mercure Winchester Wessex Hotel, responded to this review, August 28, 2013
Dear JamesM, Thanks very much for your kind words. I am delighted to hear that you had an enjoyable stay in our excellent hotel. Thank you very much for letting us know. Your kind words which I have shared with the team are much appreciated by us all. We all hope to see you again later this year . Kind regards, William mcWilliam
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1,343 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (384)
Date | Rating
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English first
Melbourne, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed August 10, 2013 via mobile

Hotel hard to find but . . Right in town on back street. Perfect location next to Catherdal and plenty of food choices in Main street one block away. Very pretty town with all convinces needed. Walking easy.

Stayed August 2013, traveled as a couple
Helpful?
Thank caryabbott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WMcWilliamWinchester, General Manager at Mercure Winchester Wessex Hotel, responded to this review, August 28, 2013
Dearcaryabbott,Thankd for posting a review of your recent stay at Mercure Winchester. Pleased to see you had a good stay and enjoyed the location next to the Cathedral. I hope to see you again . Kind regards, William McWilliam
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France
Level Contributor
71 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed August 6, 2013

After a long day last Saturday we turned in early at 10 am. Our upgrade to a cathedral view room gave us a second floor 'prestige' room above the restaurant where unfortunately we could hear every word of every song belting out for a wedding party until midnight. Apparently those in the regular rooms couldn't hear anything. Be forewarned! The fact that there was no hot water for a shower and shave the following morning was unfortunate and unrelated...

This hotel has a great location, and the product is fine, if ageing. The leaking shower screen was a nuisance as were flat batteries in the TV remote, but I would still return to the hotel in the future. Breakfast is very honest. Staff smiling and polite.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RNPARIS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WMcWilliamWinchester, General Manager at Mercure Winchester Wessex Hotel, responded to this review, August 9, 2013
Dear RNPARIS, Thanks very much for posting a review. Delighted to hear you would still return to us even though things werent 100%. Please come back again when I know it will be. Kind regards, William McWilliam
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Armagh, N Ireland
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed August 6, 2013

Enjoyed a short stay visiting friends in Winchester. Having stayed with Mercure elsewhere I was happy to book here. I was not disappointed although the lack of hot water on the Sunday morning was a nuisance. Check in was fast and efficient (thank you Peter) and check out complete with boarding passes printed out was equally efficient (thank you Kamil). The bar staff were also very efficient and friendly. The hotel dealt with the cold water problem swiftly and deducted 50% from our rate that day, well done. This is a fantasic location right in the centre of Winchester, we had a room overlooking the cathedral, all the things that we wanted to do were within walking distance of our hotel. Yes the room and en-suite are ready for a refurbishment but that said everything worked and the beds are comfortable. All in all a good experience.

Room Tip: Rooms overlooking the Cathedral are best and quietest.
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank galbosdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WMcWilliamWinchester, General Manager at Mercure Winchester Wessex Hotel, responded to this review, August 9, 2013
Dear galbosdad,Delighted to hear that you had an overall good experience despite the problem with the hot water. I have shared your comments with the team and passed on my own appreciation to both Peter and Kamil for providing excellent hospitality and service. They were both so proud to see their good work recognised and shared with the wider world. We look forward to welcoming you back to Mercure Winchester on your next trip. Kind regards, William McWilliam
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Fleet, England, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed August 5, 2013

I was unable to book a twin room on the cathedral side which was rather unfortunate. Our room overlooking the waste bins of the building opposite was adequate for a one night stay and we were provided with two fans ~ requested because there was a large crack in the window and I felt nervous about opening it!! However, the staff, service, dining and breakfast experience were superb. I would be delighted to stay again if I could book a room on the cathedral side! The location is ideal and the décor in the public rooms very attractive.

Room Tip: As previously stated by other reviewers and me, go for the cathedral side.
See more room tips
  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jean B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WMcWilliamWinchester, General Manager at Mercure Winchester Wessex Hotel, responded to this review, August 9, 2013
Dear Jean B, Thank you very much for posting a review . really pleased to hear you enjoyed your stay with us. Sorry you were unable to get a cathedral side bedroom - they are so popular they nead to be booked some time in advance. I have passed your comments about the superb service, dining and breakfast to the team -they were thrilled to hear it. Come back again soon. Kind regards, William McWilliam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 5, 2013

We stopped here for an afternoon and a night, during our leisurely trip down to Portsmouth to catch a cross channel ferry. Having stayed here before, I knew I would enjoy doing so again, and I was right. When we arrived, we were offered a better room than the one I had booked, for only £15 more. This was a lovely big room overlooking the cathedral. Comfortable, spotlessly clean, and the staff were very pleasant and friendly. The buffet breakfast, with table orders for teas and coffees, was ample and satisfying, with every taste catered for. Eating breakfast overlookinmg that wonderful historic cathedral area is well worth a detour to Winchester. We had a peaceful start to our French holiday in the form of a visit to choral evensong at the cathedral, which was a bonus. A hotel of the best Mercure standard.

Stayed July 2013, traveled as a couple
Helpful?
Thank Judy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WMcWilliamWinchester, General Manager at Mercure Winchester Wessex Hotel, responded to this review, August 9, 2013
Dear Judy A, Delighted to hear that you had such an enjoyable stop over with us on your way to France. Thanks very much for your great feedback. Our upgraded rooms do represent great value especially with the magnificent views of the Cathedral. We loved your comment that we are " a Hotel of the best Mercure standard" Might use that in the future. Do come and see us again on your next trip. Kind regards, William McWilliam
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Southport, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed August 4, 2013

Hotel is dated and tired but is by far the best location in Winchester. Get a good deal on rate and thrill in being in the heart of a great city. We have stayed here lots of times and don't bother paying for breakfast as the city is on the doorstep.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roger M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WMcWilliamWinchester, General Manager at Mercure Winchester Wessex Hotel, responded to this review, August 9, 2013
Dear 812man, really pleased to hear Mercure Winchester is your hotel of choice in Winchester. Our location really is second to none. Its so much more convenient to take breakfast with us and we offer special deals when booked in advance. Give us a try on your next visit . Kind regards, William McWilliam.
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Additional Information about Mercure Winchester Wessex Hotel

Property: Mercure Winchester Wessex Hotel
Address: Paternoster Row, Winchester SO23 9LQ, England
Location: United Kingdom > England > Hampshire > Winchester
Amenities:
Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#6 Business Hotel in Winchester
#8 Luxury Hotel in Winchester
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Winchester Wessex Hotel 4*
Number of rooms: 94
Official Description (provided by the hotel):
4 star hotel with 94 en suite rooms, many with views of the Cathedral. Ideal for visiting Winchester Cathedral, the steam railway and zoological park. Easily accessible via the M3, 15 miles (24 km) from Southampton Airport, 1 mile from Winchester railway station and a 1 minute walk from the coach station. Features five airconditioned conference rooms for up to 100 delegates, Walkers At The Wessex restaurant, Kings Lounge, 24 hour room service, pay parking as well as use of the nearby leisure centre. ... more   less 
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Also Known As:
Mercure Wessex Winchester Hotel Winchester
Accor Wessex Winchester
Mercure Winchester

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