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“Bad Fish” 3 of 5 bubbles
Review of Pitcher & Piano - Southampton

Pitcher & Piano - Southampton
Ranked #163 of 840 Restaurants in Southampton
Price range: $0 - $51
Cuisines: Bar, British
More restaurant details
Restaurant details
Good for: Bar scene, Large groups, Business meetings, Scenic view, Families with children
Dining options: Drinks, Dinner, Brunch, Late Night, Lunch, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Stratford-upon-Avon, United Kingdom
Level Contributor
65 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Bad Fish”
3 of 5 bubbles Reviewed October 30, 2013 via mobile

The service from our waitress was very good, the chicken & chorizo and grilled halloumi were delicious as was my partners BBQ pulled pork burrito but my fish and chips were awful, not sure if the fish was under cooked or over cooked but the inner part was fused together and inedible. I mentioned it to the waitress, she apologised but no other action was taken.

Visited October 2013
Helpful?
Thank kevinse16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PandP-Soton-Team, General Manager at Pitcher & Piano - Southampton, responded to this review, January 3, 2014
Hi Kevinse16, thank you for your feedback - please accept our apologies with regards to your fish. I will bring your experience up with our team to ensure this doesn't happen again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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364 reviews from our community

Visitor rating
    127
    82
    63
    47
    45
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Southampton, United Kingdom
Level Contributor
23 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
“Awful service will not visit again now”
1 of 5 bubbles Reviewed October 26, 2013 via mobile

Used to be a great place to go for drinks , but the service levels are awful now. Staff do not know how to make the cocktails they list on the menu. It takes far too long to be served and when you are served I am not your 'mate' . I will not be visiting again.

Helpful?
Thank Raiseen1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Level Contributor
41 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
“Amazing cocktails and view...”
3 of 5 bubbles Reviewed October 1, 2013 via mobile

I come here for cocktail hour and it's brilliant however you need to arrive early as gets very busy and you won't get a seat. Can get very noisy due to the amount of people but lovely to go sit outside in the summer drinking cocktails, looking out over the marina.

  • Visited August 2013
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
1 Thank Itskatycam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
37 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Nice setting let down by noise”
2 of 5 bubbles Reviewed September 25, 2013 via mobile

Went on a Friday evening, so understandably quite busy. The staff were fine and helpful. However the place is incredibly noisy - the sound seems to just reverberate off the walls. The food was plentiful to be fair but the quality was not great.

  • Visited September 2013
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Roboncio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Awful service”
2 of 5 bubbles Reviewed September 21, 2013

Great location and been there a few times before and never had any complaints but this time was embarrassingly bad. The staff kept us waiting for over an hour before taking the orders. It was worse seeing other people arrive after us get some nibbles! When asked for peanuts to accompany the drinks, they seemed to have run out of them. The staff (both across the bar and restaurant) were least bit helpful; when asked for some bread and olive oil to get us through the hour before we could place orders, they said it would take atleast 45 minutes to even get that through! Seriously?! It was too late to move out elsewhere, so we eventually placed the order, the food arrived shortly after and tasted fine. Sorry to say but the experience left us really disappointed with the very poor service by staff who could have handled the situation in a better way.

  • Visited September 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
1 Thank V-na18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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