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“Well located”

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Holiday Inn Express Southampton West
Ranked #12 of 24 Hotels in Southampton
Gosport
Level 6 Contributor
113 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Well located”
Reviewed February 28, 2013

Needed an early start for hospital. Hotel ideal location -10 mins away. Just off the M271 and well-sign-posted. Staff excellent, helpful and welcoming. Room great size clean and comfortable. Cost of room (for us £59 for the night) included breakfast and in the evening, they also serve some food from the bar at reasonable prices. Fairly close to M271 but not much traffic news from our room. Worth considering for park and cruise from the city.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tyzllmyne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan M, Manager at Holiday Inn Express Southampton West, responded to this review, March 4, 2013
Thank you for your amazing review.
I was pleased that you had a great stay and enjoyed the service provided by the team in particular.
You have summed up perfectly for us the location of the hotel, food reasonably charged, and a courteous staff member. I will definitely share the great feedback to the rest of the team and we will look forward to welcome you again.

Kind regards
Moez Romdhani
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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821 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (134)
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English first
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 20, 2013 via mobile

Hi we have just returned back from a family break to visit peppa pig world and stayed in this hotel, this is the first time I have posted on here and felt I had to after a perfect break, the hotel was spotless in every way and the staff were amazing. They could not do enough for you and any requestes were dealt with with a genuine smile, keep up the good work. You are all a credit to the hotel. Many thanks rob and family

Stayed February 2013, traveled with family
Helpful?
2 Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan M, General Manager at Holiday Inn Express Southampton West, responded to this review, February 23, 2013
Thank you very much for your fantastic feedback and also for choosing to stay at our hotel.

We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It is great to read that your stay was enjoyable, our team were amazing and the hotel was spotless.
I will ensure your great comments will be passed on to rest of the team and we will hopefully have the pleasure to welcome you again in the future.
Kind Regards
Moez Romdhani
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hessle, United Kingdom
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed February 11, 2013

Everything was clean and adequate. Good breakfast included. Bed rather soft but everything else fine. Would stay again. Check in and out were quick. Enough staff working. Free car parking but think there was a charge for Wi-Fi access.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan M, General Manager at Holiday Inn Express Southampton West, responded to this review, February 16, 2013
Thank you very much for your lovely review.

I’m delighted that you have taken the time to tell others about our hotel, team and service in such a positive way.
Once again, thank you for choosing and staying with us. Hopefully, we can welcome you again soon in the future.

Kind Regards
Moez Romdhani
Interim General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 7, 2013

We stayed in December, prior to a visit to Peppa Pig World and Santa's Grotto. We had a lovely clean room and a bathroom with a very clever way of keeping the toilet area private. We had booked two rooms, one for myself and husband (the grandparents) and one for my daughter, her husband, her two year old and 3 month old baby. My daughter's family were running late and were unable to locate their travel cot at home, so I requested that a travel cot be put in their room ready for their arrival - which was very late! When they finally arrived, the the sofa bed had been made up for the toddler and the travel cot was in position complete with a clean sheet. We all had a good nights sleep. We enjoyed a tasty breakfast the next morning (all children were well-behaved and there was no running around), on offer were: sausages, scrambled eggs, baked beans, toast with butter and various jams, yoghurts, fresh fruit salad, croissants and Danish pastries. We were also able to help ourselves to juices from the machine and to hot drinks which included excellent hot chocolate. The breakfast was very good especially as it was included in the room price. We all thought the rooms were excellent value and we will stay there again when we visit Peppa Pig World in the summer.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Rozoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan M, Manager at Holiday Inn Express Southampton West, responded to this review, February 18, 2013
It is so nice to hear how much you enjoyed your stay at the Holiday Inn Express Southampton West! The Staff here wants to make your visit as comfortable as possible and it is their hard work that ensures you will return.
Thank you for taking the time to write a review and I will be certain to pass along your comments to the rest of the team.
We look forward to seeing you on your next trip to Southampton
Kind regards
Moez Romdhani
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barnet, Herts
Level 5 Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed February 1, 2013

This hotel is OK for a 1 night stop over enroute somewhere.

The accommodation - is basic but comfortable. The room was like a sauna and sleeping was very difficult. There was no air conditioning, only a portable desktop fan. There was also no bedding on the sofa-bed for the children on arrival and we had to collect this later from Reception and make up the bed for them.

Breakfast - was good. Self service with pretty well most of what you'd expect. The hot buffet consisted of sausage, baked beans and scrambled egg so a little limited, but good quality though if a bit basic.

Evening Meal - very limited menu. Not good value. Drinks at the small bar are expensive. Eat out if you can be bothered to look for somewhere local or in Southampton. I recommend this unless you are really tired and it's too much effort to go out, in which case just make do. You can't say I didn't warn you.

Value for money - well, we had a deal for Poultons Park, so I suppose yes. If you take the value of the PP ticket it doesn't leave much for the hotel to invest in your stay. In fact I'm still wondering how they did it for the price.

Generally - I'm a hardy traveller and usually don't complain, but it was too blooming hot and stuffy in the room on this one I have to say.

Stay there again - Not if I can avoid it. The staff were friendly and helpful, but the facilities were virtually as tired as I was after a fun-packed day at Poultons Park.

Room Tip: Choose a good room. Hmmmmmm, that could be tricky.
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank teddybearman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan M, General Manager at Holiday Inn Express Southampton West, responded to this review, February 16, 2013
Warmest regards from the Holiday Inn Express Southampton West

Thank you very much for your feedback, we value your comments and It is our aim to ensure all our guests are welcomed and well looked after throughout their stay.
I hope you will have the opportunity to visit us again and to enjoy the fantastic atmosphere in Poultons Parks Southampton and I can assure you that you have not experienced our ordinarily high standards of service and I sincerely apologise for this.

Kind Regards
Moez Romdhani
Interim General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doncaster, United Kingdom
Level 3 Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 25, 2013

This stop over had easy access, ample free parking,was very clean and efficient.
The only negative was that on a freezing cold night it would have been nice for the room to be warm on arrival-- not freezing cold, and the staff should learn to smile and say welcome.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank clive w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan M, General Manager at Holiday Inn Express Southampton West, responded to this review, January 29, 2013
Thank you for taking time to review our hotel.

I appreciate feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can give to our guests. Your feedback regarding the staff will be fed back to the team to improve the service we give to our guests.

Many thanks for the feedback.

Kind Regards

Jonathan Meeson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bottesford, United Kingdom
Level 5 Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 10, 2013

We stayed here before travelling the next morning to Southampton Docks as they are ideally located to do the short distance the next morning.
The room was clean and comfortable. If there was a Trip Advisor rating above average and very good I would have selected it as the room was perfectly adequate. We went to eat downstairs but the limited menu and strong smell of curry in the room put us off so we travelled into Southampton to eat. Breakfast is fine, help yourself, toast, cereal, drinks, scrambled egg and sausage. Value for money. Car park on site.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank slinketh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonathan M, General Manager at Holiday Inn Express Southampton West, responded to this review, January 11, 2013
Thank you for taking time to review our hotel.

I appreciate feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can give to our guests.

Many thanks for the feedback.

Kind Regards

Jonathan Meeson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Southampton West

Property: Holiday Inn Express Southampton West
Address: Adanac Park Redbridge Lane, Southampton SO16 0YP, England
Phone Number:
Location: United Kingdom > England > Hampshire > Southampton
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #12 of 24 Hotels in Southampton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Southampton West 3*
Number of rooms: 105
Official Description (provided by the hotel):
Holiday Inn Express Southampton West is located off Junction 1 of the M271(off Junction 3 M27). This hotel is an ideal location for visiting Southampton, Paultons Park, Peppa Pig World, Beaulieu, The Isle of Wight, The New Forest, West Quay Shopping Centre and many attractions. The Hotel offers a continental with three hot choices buffet breakfast and free parking. Ideal for both business and leisure travel. Travelling on business the Holiday Inn Express Southampton West is a short distance from Southampton City Centre, and only 7 miles from Southampton Airport. The hotel is ideally located for companies such as Ordnance Survey (next door), Tesco, and IKEA. Southampton General Hospital is a short distance from the hotel also. The hotel is an ideal base for business travel. Looking for time to relax or a short weekend break the hotel is again an ideal choice for individuals and families. If you are taking a Cruise from Southampton stay at the hotel the night before the Cruise with packages and long stay car parking available. All Cruise Terminals are a short distance away. Why not visit the West Quay Shopping Centre, Beaulieu Motor Museum, Paultons Park, Marwell Zoo, The Ageas Bowl, Southampton University and Southamptons Annual International Boat Show. The hotel also offers 2 meeting rooms. All rooms are ensuite and with FREE WIFI. We also have accessible rooms. Why not stay in this excellent southampton hotel and ask about our low rates. ... more   less 
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Also Known As:
Holiday Inn Express Southampton West Hotel Southampton
Holiday Inn Southampton
Southampton Holiday Inn

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