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“Disappointing”

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Mercure Southampton Centre Dolphin
Ranked #23 of 25 Hotels in Southampton
Reviewed June 7, 2010

For a hotel that has been recently been refurbished, I was disappointed by a few things. Mainly the bathroom. While the bedroom was lovely, and bed comfortable, the bathroom, was not of the same standard. The shower head had so much limescale on it that it provided an uncomfortable shower, due to the force that the water was shooting out. We would have used the bath, but it was too small to lay back and relax in. The only problem with the room itself was that the TV didn't work properly. Could only get BBC 1 & 2. Which was fine, as we were not there to watch TV. A minibar would have been useful, as it was a hot weekend, and a cold drink would have been nice!

  • Stayed: June 2010, traveled as a couple
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Thank Forest16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this reviewResponded June 9, 2010

Dear Member
Thank you for taking the time to review your stay with us. I was sorry to read there were issues with your bathroom and television. Please be assured your feedback has been addressed with the team, we do have a ongoing programme of replacing some of the existing televisions. I do hope you will use the hotel again and have the chance to see your feedback has been taken on board. Kind regards, Neil Brailsford, General Manager

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1,489 - 1,495 of 1,585 reviews

Reviewed June 6, 2010

  • Stayed: June 2010, traveled as a couple
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Thank Rachel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this reviewResponded June 7, 2010

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Reviewed June 6, 2010

  • Stayed: June 2010, traveled as a couple
    • Value
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Thank barmest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this reviewResponded June 7, 2010

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Reviewed May 31, 2010

  • Stayed: May 2010, traveled solo
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Thank Martin_Childs
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NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this reviewResponded June 1, 2010

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Reviewed May 31, 2010

    • Value
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Thank jamsarnie
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NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this reviewResponded June 1, 2010

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Reviewed May 30, 2010

  • Stayed: May 2010, traveled as a couple
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Thank Delia01_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this reviewResponded June 1, 2010

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Reviewed May 24, 2010

  • Stayed: May 2010, traveled as a couple
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1  Thank RobYoung
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NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this reviewResponded May 26, 2010

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Additional Information about Mercure Southampton Centre Dolphin

Address: The Dolphin 34-35 High Street, Southampton SO14 2HN, England
Phone Number:
Location: United Kingdom > England > Hampshire > Southampton
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Luxury Hotel in Southampton
Price Range: $70 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Southampton Centre Dolphin 4*
Number of rooms: 99
Official Description (provided by the hotel):
The Mercure Southampton Centre Dolphin hotel is a stunning Grade II listed 4 star hotel located in the heart of Southampton - offering a modern and contemporary feel, while maintaining its traditional appeal. Perfectly located to explore the historic old town and walls, extensive shopping centre within walking distance and the perfect place to stay before and after your cruise with park and cruise packages available.Free Wifi available throughout the hotel.Privilege rooms now available. On site car parking available however there is a charge for this service. ... more   less 
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Also Known As:
Mercure Southampton Centre Dolphin Hotel Southampton
Southampton Dolphin Hotel

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