The slides weren't working on the day we went, the staff were polite but not particularly helpful. The pool was cold, crowded and the water guns/fountain came on with no warning, not great experience for little ones . The female changing rooms were filthy , rubbish on the floors, matted hair and dirty nappies on the benches . Changing cubicles were dirty with ants. I started to complain to the staff on reception but was told to go fill out a comments form, and was pointed in the general direction but not shown, couldn't find the comments card, so left feeling very disappointed and unclean. Won't be hurrying back there again. Not good value for money.
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