This is quite a nice hotel. The staff were very friendly, it is clean, in a nice location and the evening meal we had was very nice. But then we had some problems which has reduced the score I have given.
We booked a family room, luckily one of my sons was not able to come with us as they supplied a small sofa bed with one pillow which two teenagers could never share.
The room smelled strongly of cigarettes, I reported this to reception and a lady came and witnessed the smell (so we didn't get charged) but did not offer us another room. I thought it would be ok but the smell was in everything, sheets etc and it really bothered me.
At 4am I was woken by a very strange noise which sounded like someone cleaning the windows outside. It lasted for around 10 minutes and woke all of us up. My husband thinks it was coming from the room next door so we think it could have been a squeaky bed but whatever it was it was loud and I didn't manage to get back to sleep.
I quite enjoyed breakfast although the scrambled egg and deep fried sausages didn't look very appetizing. I opted for beans on toast and a croissant. There was also fruit, cereal, a selection of yoghurts, rolls, cheese, pastries, juice and a hot drink machine.
- Official Description (provided by the hotel):
- Holiday Inn Express(R) Southampton M27, Jct.7 hotel offers 176 modern guest rooms set in landscaped grounds. It's just a 15 minute drive to Southampton Cruise Terminals and three miles to Southampton Airport (SOU). You're 20 minutes' drive from New Forest National Park and four miles from Southampton's city centre. The hotel offers free WiFi, free on-site parking and an inclusive breakfast with both hot and continental items. ... more less
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- Also Known As:
- Holiday Inn Express Southampton m27 Jct 7 Hotel Southampton
- Holiday Inn Southampton
- Southampton Holiday Inn