I have been going to St Mary's for years and use the hospitality areas. The bar service is getting beyond a joke with lengthy waits to be served. Some of the staff seem to be working very hard but carrying other staff that have no sense of urgency in serving people. If they worked in a high street pub, I am sure they would be sacked. I was talking to other people yesterday and everyone was frustrated at the length of time we were expected to wait. Considering the amount of people that use the bar and pay more for their tickets to be able to use the bar area, enough staff should be on to make sure the guests are not kept waiting too long.
If I rated the bar, I would give it 1 star. I give it 4 because I love Southampton and feel there a few staff that let others down as well as the management that should be monitoring and planning ahead to get it right!
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