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“Diamond in the rough!”
Review of Santo Lounge

Santo Lounge
Ranked #93 of 852 Restaurants in Southampton
Price range: $5 - $15
Cuisines: Bar
More restaurant details
Restaurant details
Good for: Special occasions, Large groups, Business meetings, Bar scene, Kids, Families with children
Dining options: Lunch, Late Night, Breakfast, Brunch, Dinner, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Wheelchair Accessible
Description: Santo Lounge is an informal, neighbourhood food led cafe/bar open all-day everyday where families, friends, and locals can come for a coffee, a drink, or something to eat in a relaxed comfortable environment.
Level Contributor
16 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Diamond in the rough!”
Reviewed June 12, 2013

Although Shirley isn't the most desirable of locations this little gem makes the area worth visiting, first time in this establishment and it was thoroughly enjoyable, the food was delightful and the service was what you'd expect from a café/restaurant. Very reasonably priced also!

Visited June 2013
Helpful?
Thank A N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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283 reviews from our community

Visitor rating
    127
    82
    38
    16
    20
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Any
English first
Southampton, England, United Kingdom
Level Contributor
35 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Disappointing visit”
Reviewed June 5, 2013

Have been visiting the santo lounge with friends and children for some time .
Have always liked the fact they have toys for the children , mainly the train set .
However today have been told they can't have the train set out on the floor , has to be on the table !
Fair enough I appreciate there are health and safety rules but the toys are tucked away by the door .
Won't bother visiting again !

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, England, United Kingdom
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Great local!”
Reviewed April 15, 2013

This is the most popular cafe/restaurant in Shirley, it is easy to get to being on the high street and it has disabled access. The staff is friendly, food is good, and there is always room. It is a popular place both for those wanting something to eat, a coffee or a pint. The prices are affordable and it beats other, more known chain coffee shops anytime.

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Branka B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Top food, excellent atmosphere and friendly staff”
Reviewed April 11, 2013

I have been going to the santo lounge since it opened, and i can honestly say i have been at least 10 times to eat and have never had a bad meal, service is great and this place has one of the best atmospheres in Southampton. Guaranteed a good time and great food.

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank YILLY36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uk
Level Contributor
23 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Poor food and always slow service.”
Reviewed April 1, 2013

This place is a nice idea but there is always a queue to get served. They need another till. My recent meal of lounge eggs was awful. Soggy muffins, eggs tasting of vinegar. Bacon wet and a split holandaise sauce. My partners meal barely warm. I won't be returning. Staff r friendly but that's not enough.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank CarryonTraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichSanto, Manager at Santo Lounge, responded to this review, January 13, 2014
Thank you so much for finding the time to review our Lounge. Here at Santo we take both positive and negative feedback very seriously, and unfortunately it seems we didn’t manage to deliver the great experience we strive to every time. Firstly let me apologise for this, and secondly offer an explanation. Although I do not want to excuse the service you occurred, at the time Santo had no General Manager. Since then I have recently taken over and would be very embarrassed if this was to happen. So I would like to invite you back, in the hope that we can change your mind. If you are interested then please email me – Santo@thelounges.co.uk
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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