My wife and I stayed at the Novotel for two nights in an Executive Room which was on the 2nd floor and overlooked the car park. We came to Southampton to see the Lion King and the hotel is ideally located for getting into the town centre. West Quay shopping centre is nearby as well.
Every staff member that we met was polite, professional and helpful.
There were four designated spaces for Blue Badge Holders. We managed to get one on the first night but not on the second night. However the car park is very big, albeit shared between the three hotels that are on site (Ibis, Ibis Budget & Novotel) and we managed to park not too far from the entrance. One minus is that the parking is £6 per day. For this class of hotel, it should be free.
The room was spacious and the bed was very comfortable. Linens and towels were of a good quality. Gowns and slippers were provided. The room had a safe, nespresso coffee machine, tea and coffee making facilities, fridge with free bottled water and all the other little bits one would expect from a 4* hotel. Wi Fi was also free with a good signal and download speed. However the rooms are air cooled and not air conditioned which can make them a bit stuffy. The windows do open though. The toilet is separate from the bathroom and is a bit on the small side if you are over 6' tall. The shower over the bath was adequate however it was quite a big step up and over the side of the bath for anyone with back or hip problems. I managed with the help of my wife.
The breakfast selection was fantastic with all the usual hot and cold options. The coffee was great and the pancake machine was outstanding.
The hotel has a really good atmosphere with a wonderful mix of all nationalities working and staying there.
The only minor points were a noisy wedding party which went on for a while (we missed the guests vomiting in the foyer unlike a previous reviewer) and some very inconsiderate people who decided to play noisy games in the corridor outside our room at 11pm at night. The father was making more noise than his kids.
The parking charges and noise are the only reasons that my review is not the full 5*.
- Official Description (provided by the hotel):
- The Novotel Southampton is located in the centre of Southampton. Located Opposite West Quay shopping centre and close to the Cruise terminals, Our hotel offers complimentry Wireless throught the Hotel. Visit the nearby National Motor Museum, the New Forest national park and the Cathedral City of Winchester then relax and enjoy our restaurant, room service, bar, indoor heated swimming pool, gym and sauna. Onsite pay parking. ... more less
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- Also Known As:
- Novotel Southampton Hotel Southampton
- Accor Southampton
- Southampton Novotel