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“Lift out of order and room on 3rd Floor” 3 of 5 bubbles
Review of Ibis Southampton Centre

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Ibis Southampton Centre
Ranked #9 of 24 Hotels in Southampton
GreenLeadersBronze level
Harrogate, United Kingdom
Level Contributor
137 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Lift out of order and room on 3rd Floor”
3 of 5 bubbles Reviewed December 16, 2012

My wife and I stopped there pre cruise for one night.
A bit confusing because there are two IBIS side by side and guess what; we went to the wrong one first!
At our hotel; staff very friendly and professional and although the lift was out of order, the receptionist offered to have out nags taken to our rooms, however we decideed to take hand luggage and store our heavy luggage in their store room; which they took care of.
Hotel lacked ambience - puirely functional place to stay.
Rooms basic buit clean - they served their purpose.
Comfortable bed and nice bathroom.

Room Tip: Check the lift is repaired before booking!!
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ubl666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southmanager, General Manager at Ibis Southampton Centre, responded to this review, December 19, 2012
Dear customer
I'm really proud to announce that the lift refurbishment has been concloded... We have now a brand new lift!
i hope you came and check it in your next visit to Southampton.
Kind regards
Israel Navarro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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911 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (129)
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English first
St Martins, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed December 16, 2012

Excellent value and clean room in good position. Staff friendly and efficient. only problem was no shower gel in dispenser in bathroom. Parking outside very useful and can walk to West Quay in a few minutes.

  • Stayed December 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank judith_s_watson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southmanager, General Manager at Ibis Southampton Centre, responded to this review, December 19, 2012
I'm glad you had a good stay with us!
Thanks for your post.
Kind regards
Israel Navarro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bath, United Kingdom
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed December 11, 2012

I have stayed in other Ibis hotels, one in France and one in Birmingham. Compared to these, this one was a bit more old and worn, in need of a refurbishment. Also, the lift was not working, so we had to walk up 3 flights of stairs to our room. Good points are that the location is very central, the car park is only £5 a day, and the bed was very comfortable.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jingle345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southmanager, General Manager at Ibis Southampton Centre, responded to this review, December 13, 2012
Thanks for your kind review!
Hope to have you back soon.
Kind regards
Israel Navarro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whiteley, United Kingdom
Level Contributor
97 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 bubbles Reviewed December 8, 2012

Stayed here since close to the Mayflower Theatre. The good points - clean, good shower and good breakfast. The bad: room smelt very smokey and the noise outside by partygoers leaving another hotel was not acceptable. Had to wear ear plugs, I probably wouldn't stay her again - you get what you pay for and is was £42 a night. Shame really.

Room Tip: Not facing the main road or other hotels.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank spencerallen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southmanager, General Manager at Ibis Southampton Centre, responded to this review, December 13, 2012
Dear customer
sorry for that inconmvenience with noise... we always try to keep it under control.
Kind regards
Israel Navarro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 6, 2012

We arrived in Southampton on the train, and the hotel was just a short walk from the railway station. The staff were very helpful, and ordered a taxi for the following morning to get us to the cruise terminal, which is very close to the hotel.
A tip for breakfast is to go to the nearby IKEA store, where you can get a breakfast for £1.99

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
1 Thank discomin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southmanager, General Manager at Ibis Southampton Centre, responded to this review, December 13, 2012
Thanks for such a nice review.
See you soon.
Kind regards
Israel Navarro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Townsville, Australia
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed December 1, 2012

We had to change travel plans quickly and decided as last decision to stay Ibis Southampton.
Nothing was a problem, staff were very welcoming and very polite.
Rooms were as expected just a small hotel room but very adequate, very clean and tidy.
Restaurant was excellent, good food, good service and very reasonable pricing, better than expected.
Ideal location, close to docks and city, both easy walking.
Overall very nice stay.

  • Stayed October 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank baldeeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southmanager, General Manager at Ibis Southampton Centre, responded to this review, December 5, 2012
Thank you so much for your kind post.
I will share it with my team!
Regards
Israel Navarro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Southampton Centre

Property: Ibis Southampton Centre
Address: 9 West Quay Road | Western Esplanade, Southampton SO15 1RA, England
Phone Number:
Location: United Kingdom > England > Hampshire > Southampton
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#4 Green Hotel in Southampton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Southampton Centre 3*
Number of rooms: 93
Official Description (provided by the hotel):
Ibis Southampton Centre is an economy hotel located in central Southampton. Book the hotel for ease of access to the West Quay Shopping Centre, the port and entertainment districts. The hotel has 93 modern guest rooms equipped with satellite TV and tea & coffee making facilities, Free Wifi throughout. Light meals and snacks are available at the Cafe and the bar serves a range of drinks. Two meeting rooms can welcome up to 60 guests and there is car parking space for up to 100 vehicles. The hotel is ideally located for Southampton city centre as well as Southampton Port. Southampton Central station is 200m from the hotel, Southampton Airport is 6 km away. The ferry port is 500m from the hotel. ... more   less 
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Also Known As:
Accor Hotel Southampton Centre

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