All the staff from the moment we stepped foot in the hotel were so friendly and helpful. I pre-arranged flowers and champagne to be in the bedroom as a surprise for my girlfriend which was done. Although there was no evening restauarant in the hotel the reception staff recommended a couple of local restaurants. Breakfast was great, we went for the optional Full English which I'd thoroughly recommend. The room for breakfast was light and airy and set us up for the mornings shopping ahead.
At checkout I gave feedback to the reception staff and added we'd definitely go and stay there again. In my opinion a more personal service compared to the chain hotels.
- Official Description (provided by the hotel):
- The Florence House Hotel, part of The Mercer Collection, is a unique boutique style hotel. The intimate arrangement creates a friendly atmosphere. The hotel is housed in an Edwardian residence that has been restored to create a beautiful blend of old and new. We have seven rooms ranging from doubles, to superior doubles and suites. All of our rooms are completely different in style, and offer something to suit everyone whether your taste is contemporary, antique, or vintage French! We have an on-site A La Carte Restaurant The Kitchen Southsea and a Boutique Pub The Florence Arms. ... more less
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- Also Known As:
- Florence Hotel Portsmouth