Booked this hotel at the last minute and was described as a boutique hotel on booking.com. On arrival had a pleasant greeting and was told to park over the road at the sister hotel. The place itself was worn and was in need of refurbishment as the room was not as shown on the photos on the website. We booked it as a spa room but the bathroom again was worn and after filling the spa bath it did not function !. Continental breakfast was in the price and was reasonable. I realised On getting home I had left my ipad charger in the room so I sent an email requesting it be sent to me in the post, so far I have had no reply. Was interested in staying in a "boutique" hotel however I was disappointed.
- Official Description (provided by the hotel):
- The Florence House Hotel, part of The Mercer Collection, is a unique boutique style hotel. The intimate arrangement creates a friendly atmosphere. The hotel is housed in an Edwardian residence that has been restored to create a beautiful blend of old and new. We have seven rooms ranging from doubles, to superior doubles and suites. All of our rooms are completely different in style, and offer something to suit everyone whether your taste is contemporary, antique, or vintage French! We have an on-site A La Carte Restaurant The Kitchen Southsea and a Boutique Pub The Florence Arms. ... more less
- Reservation Options:
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- Also Known As:
- Florence Hotel Portsmouth