Me and my partner stayed here for one night due to watching a band at the pyramid. It was excellent location for what we needed. On arrival the service was very good, we got offered our bags to be carried to our room and the staff were very friendly. The rooms are very clean, a bit on the small side as the pictures on their website are very much photo edited, to make them appear something there not. After watching the band we lost our key unfortunately. The staff were very helpful and gave us a spare with no problems. On the morning of the next day we got served a continental breakfast in bed, complementary of our stay, which was very nice. However as we handed our keys in on our departure and apologies about losing the key, they tried to charge us £25 which I thought was absolutely outrageous as this would cost them £5 tops! So left on a very negative note!
- Official Description (provided by the hotel):
- The Florence House Hotel, part of The Mercer Collection, is a unique boutique style hotel. The intimate arrangement creates a friendly atmosphere. The hotel is housed in an Edwardian residence that has been restored to create a beautiful blend of old and new. We have seven rooms ranging from doubles, to superior doubles and suites. All of our rooms are completely different in style, and offer something to suit everyone whether your taste is contemporary, antique, or vintage French! We have an on-site A La Carte Restaurant The Kitchen Southsea and a Boutique Pub The Florence Arms. ... more less
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- Also Known As:
- Florence Hotel Portsmouth