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“Very good value”

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Premier Inn Portsmouth Port Solent Hotel
Ranked #17 of 38 Hotels in Portsmouth
Norfolk, United Kingdom
Level 4 Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Very good value”
Reviewed December 15, 2013

We would have given this Premier Inn 5 stars but on reflection we felt the room did not match up with the one we stayed in at the Premier Inn in Cobham. However, the shower was superb. We did not like the hand basin being in the room and we would ask for a room away from the road next time.

We believe the staff at this Premier Inn are a real asset; they were all very friendly and welcoming and promptly dealt with the problem we had with the tv handset. It would be helpful to have information in the room on how to contact reception without having to go downstairs. We found out later that there is a phone next to the lifts, but none in the room.

In the morning we were greeted by a very pleasant and helpful young lady in the restaurant where we had a very good quality cooked breakfast, nice and hot, good choice and plenty of it!

We will definitely be back!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gayledales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (209)
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English first
Herefordshire
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 11, 2013

Stayed for 2 nights with 2 relations from Australia. We were all very impressed with the most helpful staff, very comfortable rooms, beds and pillows! Breakfast on both mornings was perfectly cooked, hot and plentiful. We had dinner on our second night which was delicious and served by super staff.
Only concern was in finding our way to the Inn especially with another almost next door.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Musician35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Planet Earth
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 4, 2013

Good car park to arrive into. Receptionist very pleasant and as with all of the staff very helpful. Room was of a good size with comfortable bed. We had a shower room with loo and shower and the hand washing sink outside of the shower room in the bedroom.
We did not eat evening meal in the hotel but had an adequate continental breakfast in the morning - usual questionable quality food!
All in all would we stay again? Yes.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ann J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 2, 2013

we booked a family room at port solent, but arrived suprised to find that there was no bath in the room. on checking with the duty staff, we were informed that this was the case for all family rooms!!!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Portsmouth Port Solent Hotel, responded to this review, December 3, 2013
Thank you for your review. At Premier Inn it remains our main objective to deliver a high level of standards and service in all our establishments, and we sincerely apologise that on this occasion we failed to do this. Please be assured that your feedback is very important to us as we endeavour to improve standards and meet all our customer’s needs. We hope to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haverfordwest
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 29, 2013

This hotel is located very near to a busy 4 lane road with traffic running throughout the night. Odd number rooms are on the same side of the hotel as the road = traffic noise throughout the night.if you are a light sleeper this may be a problem.


  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Barry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Portsmouth Port Solent Hotel, responded to this review, December 2, 2013
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
68 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed November 25, 2013 via mobile

Room spacious and fresh decor. Food on the meal deal decent quality and good value. Then it went very wrong. The room was freezing with the aircon blowing cold. The windows don't cut out any noise from the main road - sounds like the window is open. I'm a big fan of premier inn but something is very wrong with this one.

Stayed November 2013, traveled on business
Helpful?
2 Thank Zebroski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Portsmouth Port Solent Hotel, responded to this review, November 27, 2013
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dorchester, United Kingdom
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 19, 2013

Visiting Son at Uni stayed at this Premier Inn as very reasonably priced compared to hotels nearer the city centre. The car parking very good and the welcome on arrival warm and inviting. The only down side was the wash hand basin is in the bedroom rather than the shower room which is a little odd and not best practice when using the facilities. Other than that great value for money and good access to the City and routes both East and West.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Portsmouth Port Solent Hotel

Property: Premier Inn Portsmouth Port Solent Hotel
Address: Binnacle Way, Portsmouth PO6 4FB, England
Location: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#6 Family Hotel in Portsmouth
#10 Business Hotel in Portsmouth
#10 Romantic Hotel in Portsmouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Portsmouth Port Solent Hotel 3*
Number of rooms: 108
Official Description (provided by the hotel):
A convenient spot whether you're catching a ferry down the road or here for the yacht racing ... more   less 
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Also Known As:
Premier Inn Portsmouth (Port Solent) Hotel Portsmouth
Tulip Portsmouth
Portsmouth Premier Inn

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