I am a priority member and have to stop at this hotel regularly yet despite being a priority member my room was not available until 2.45 a good 45 mins after usual check in time. We then checked in only to find the bathroom had a leak and as hotel was full nothing could be done about it.
However, the lady in charge did refund 20% which I think was fair under circumstances. Beds comfy and we slept well and the best thing about the hotel is the location as you can walk everywhere around Gun Wharf.
Breakfast is chaotic as there are just not enough tables for the capacity and despite coming down early before 9 there were no tables. Tea and coffee good but had run out of sausage and beans. I think you need to be there for 8 at weekends in order to get decent service and food. This is a bit early for most people. We booked an advance saver so got a good deal but if I'd paid full rate I would have been disappointed!
- Official Description (provided by the hotel):
- The Holiday Inn Express Portsmouth hotel is located within Gunwharf Quays which is a vibrant waterfront development offering a number of attractions, including over 95 designer clothing outlets,over 25 restaurants & bars, a cinema, ten pin bowling, casino and comedy club. The Holiday Inn Express Portsmouth Hotel is ideally located for business or leisure breaks. It comprises 130 en-suite bedrooms and 2 modern meeting rooms, all with comfort cooling, natural daylight and free wifi throughout the hotel. The Great room and lounge area situated on the first floor offers drinks and relaxation in the evening, as well as a free continental breakfast with hot favourites which include scrambled egg, sausages & baked beans in the morning. Undercover secure parking is available in the award winning main Gunwharf Quays car park, all Hotel guests receive discounted rates for car parking in the main Gunwharf Quays car park, first twenty four hours or first exit is free of charge and then second 24 hours or exit and thereafter are charged at £2. Access to trains, buses and ferries are all within walking distance. Southampton International Airport is 22 miles away. Convenient access to all of Portsmouth's many attractions, including the Spinnaker Tower, The Historic Dockyard, Portsmouth Old Town with its cobbled streets and the waterfront, filled with traditional pubs and restaurants are all within walking distance. PLEASE NOTE: THE HOLIDAY INN EXPRESS - PORTSMOUTH GUNWHARF QUAYS HAS DEDICATED DISABLED CAR SPACES OUTSIDE THE HOTEL ENTRANCE, WITH A DROP OFF/PICK UP FACILITY BY THE FRONT DOOR. THERE IS APPROX A 3 MINUTE WALK FROM THE UNDERGROUND CAR PARK TO HOTEL ... more less
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- Also Known As:
- Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
- Holiday Inn Portsmouth