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“Basic. Convenient”

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Holiday Inn Express Portsmouth - Gunwharf Quays
Ranked #20 of 39 Hotels in Portsmouth
Reviewed January 14, 2012

The hotel was pretty basic but right at Gunwharf Quays so can't be more convenient. The room has basic furniture. Ok size (not big) but relatively clean. Breakfast was ok. My complaint was that it was pretty noisy late at night (people coming out of pub talking loud, screaming). The hotel has pretty late check in time. I arrived Portsmouth in the morning and the hotel staff wouldn't or couldn't check me in so I ended up had sitting in the small hotel lobby for hours.

In any case, the room rate was not bad so I guess it was pretty good value for the money.

  • Stayed: June 2011, traveled on business
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Thank duckioo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RJTodd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this reviewResponded January 15, 2012

Thank you for taking the time to review the Hotel.
The Hotel does boast a great location situated on the Gunwharf Quays complex, there are plenty Bars, Restaurants and Shops all within a minutes walk of the Hotel, local attractions such as Spinnaker Tower and the Historic Dockyard are also only about a five minute walk from the Hotel.
I was pleased to read that you found the Hotel to be clean during your visit and that the room itself met with your expectations.
We do our best to keep external noise to an absolute minimum with triple glazed windows in the bedrooms and we work closely with Gunwharf Quays management to try and achieve this, Gunwharf Quays is a very busy complex.
Our guaranteed check in time is 2pm, although we do try to check guests in as and when they arrive, obviously this is not always possible if guests arrive before 2pm, if we cannot check guests in before 2pm then we do offer to store luggage in order for guests to be able to explore Gunwharf Quays. There is a large Bar/Lounge area on the first floor where guests can wait if they prefer which has hot and cold beverages available at all times.
Once again many thanks for taking the time to review the Hotel here on Tripadvisor.

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1,094 - 1,100 of 1,334 reviews

Reviewed January 12, 2012

This hotel is modern, pristine and spotlessly clean, beds were very comfortable. The twin room was spacious with a good space between the beds. Location on Gunwharf Quays is really convenient for seeing the sights, shopping or going out. There is free parking at Gunwharf Quays. Beware - the parking is free if you park on arrival and don't move the car until your departure. If you want to go in and out by car during your stay, you will have to pay something. Lots of the attractions are within walking distance, and taxis in Portsmouth seem cheap and plentiful, so may be more economical for short trips. Breakfast was good - although it was very busy when I was there, there was a good selection and plenty of everything. The location means it can be noisy at night, bring earplugs if you like to sleep with windows open.

I really liked this hotel and wanted to come back here for my next stay in Portsmouth. Unfortunately the rates seem to fluctuate wildly - even booking a long way in advance, it was over £100 per night for the weekend I needed and although the hotel is excellent, I think £70 (about what I paid for my stay) is good value but £100 is overpriced.

  • Stayed: February 2011, traveled with friends
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4  Thank Oasisgirl80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RJTodd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this reviewResponded January 16, 2012

Thank you for taking the time to review the Hotel here on Tripadvisor. I was delighted to read that you found the Hotel to be pristine, spotlessly clean and comfortable during your stay with us ,I will ensure that the Housekeeping team are all aware of your comments, the location of the Hotel is excellent, situated on Gunwharf Quays with local attractions, Restaurants, Shops and Bars all on the Hotels doorstep. Parking for Hotel guests is in the main Gunwharf Quays car park and is free of charge for the first 24 hours or first exit and is £2 per 24 hours or per exit thereafter,which is excellent value for money. We have been working to improve our Breakfast and I was pleased to read that you found breakfast to be a good standard with a good selection and plenty of food available.
With regard to noise, Gunwharf Quays is a very busy complex, we have triple glazed windows fitted in all the bedrooms and we work very closely with the Gunwharf Quays management team to try and keep noise to an absolute minimum at all times.
The rates at the Hotel do change on a daily basis, we are always running promotions and great deals please contact the Hotel direct to see what we have available.
Once again many thanks for taking the time out of your day to review the Hotel and I look forward to welcoming you back to the Hotel in the near future.

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Reviewed January 6, 2012

Stayed one night to access New Year sales shopping at Gunwharf Quays. Easy to find, good value, clean, pleasant and everything you would want if you don't want 'class'. 24-hours free parking made it excellent value.

  • Stayed: December 2011, traveled as a couple
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2  Thank Edwardreviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RJTodd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this reviewResponded January 9, 2012

Thank you for taking the time to review the Hotel.
I was delighted to read that the Hotel met with your expectations during your visit, all Hotel guests receive discounted parking in the main Gunwharf Quays car park.
I hope that you will visit the Hotel again soon and once again many thanks for taking the time to review the Hotel here on Tripadvisor.

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Reviewed January 2, 2012

Just spent 3 nights at this hotel. It's the perfect location for Spinnaker Tower, Gunwharf Quays and the Docks. Hotel was very clean with friendly staff who were very helpful. Breakfast had plenty of choice and was constantly being freshly topped up. Parking was at the Gunwharf Shopping complex but was only a couple of minutes walk from the hotel. Would definitely stay here again.

  • Stayed: December 2011, traveled with friends
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2  Thank Lozza53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RJTodd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this reviewResponded January 9, 2012

Thank you for your review of the Hotel here on Tripadvisor, it was great to read that you had an enjoyable stay with us.
The Hotels location is fantastic, situated on the Gunwharf Quays complex with all its Restaurants, Shops, Bars and local attractions all within a couple of minutes walk of the Hotel, I was delighted to read that you found the Hotel to be clean during your visit and that the team were very friendly and helpful, I will ensure, as with all reviews, that the team read your comments as comments such as yours mean such a lot to us all.
Once again thank you for taking the time to review the Hotel.

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Reviewed January 1, 2012

We've just spent New Year's Eve at the Spinnaker Tower and stayed at the Holiday Inn Express. It's the perfect location for the tower and the Gunwharf Quays shopping/restaurant complex. It seems like a very new hotel and our room was great - new, clean with comfortable beds (very important to me). Breakfast was very busy and the food perfectly good (some people may expect more choice but this is a travel hotel, not the ritz), and at least it's until 10.30 am (later the better for me) and check out is midday ( even better). You park your car in the Gunwharf Quays shopping complex a short walk away, and you get the first 24hrs free if you ask the hotel. would definitely not have a problem coming back here again, as long as the price is right of course. We paid £115 for our room, which I thought was good value, considering it was new years eve and the hotel ended up being full for the night.

  • Stayed: December 2011, traveled as a couple
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1  Thank mb2512cat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RJTodd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this reviewResponded January 9, 2012

Many thanks for taking the time to review the Hotel, it was fantastic to read that you had a very enjoyable stay with us and that we met with your expectations. The location of the Hotel is excellent as you have said, we are located on the Gunwharf Quays complex with all the Restaurants, Bars, Shops and attractions all on our doorstep.
It was great to read that you found the Hotel clean and comfortable during your stay, Breakfast is complimentary to all Hotel guests and as you say, can be very busy at times.
Car parking is in the main Gunwharf Quays car park and the discounted rates you have mentioned are available to all Hotel guests.
Delighted that you had a great stay with us and hope you will visit us again soon, once again many thanks for taking the time out of your day to review the Hotel.

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Reviewed December 30, 2011

Picked this hotel for the location and was disappointed. Just 5 minutes and you can be in the Spinaker Tower or one of the many restaurants or shops. Parking was a bit of a pain as you had to use the carpark in the shopping centre. A hint to the management of the hotel, maybe a 10 min pickup and drop off out side the hotel would make it easier for guests to get in and out of the hotel when they have bags. Otherwise, faultless. Clean, breakfast was ok and it was nice and quite. Had a bar so you could relax with a beer in the hotel.

  • Stayed: September 2011, traveled solo
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Thank Tim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RJTodd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this reviewResponded January 9, 2012

Thank you for taking the time to review the Hotel on Tripadvisor, the Hotel does boast a fantastic location just minutes away from local attractions such as Spinnaker tower and the Historic Dockyards, we are also surrounded by the many Restaurants, Bars and Shops located on Gunwharf Quays. Hotel guests can park in the main Gunwharf Quays car park and receive the first 24 hours or exit free of charge and second 24 hours or exit and thereafter are charged at £2, there are various exits from the car park to get to the Hotel.
I was pleased to read that you found the Hotel to be faultless in terms of cleanliness, Breakfast was of a good standard and the Hotel bar is available at all times to Hotel guests. Once again many thanks for taking the time to review the Hotel.

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Reviewed December 30, 2011

Located near 2 minutes from the quays and a grand shopping center. lots of restaurants and atraction. Clean with good breakfast. highly recommended. Once flaw - parking is long walk from the hotel.

Room Tip: Remember to ask for the free parking.
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  • Stayed: December 2011, traveled with family
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3  Thank SHUK71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RJTodd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this reviewResponded January 8, 2012

Many thanks for taking the time to review the Hotel, we do have a fantastic location on Gunwharf Quays located above Jamies Italian Restaurant, surrounded by shops, restaurants and bars. I was delighted to read that you found the Hotel to be clean and that the Breakfast was good.
Parking for the Hotel is in the main Gunwharf Quays car park, there are a number of exits from the car park and depending on which exit you came out of will depend on how far from the Hotel you were, all Hotel guests parking in the car park receive 24 hours free parking and £2 per 24 hours thereafter. Once again thank you for you review.

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Additional Information about Holiday Inn Express Portsmouth - Gunwharf Quays

Address: Gunwharf Quays | Gunwharf Quays, Portsmouth PO1 3FD, England
Location: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #20 of 39 Hotels in Portsmouth
Price Range: $91 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Portsmouth - Gunwharf Quays 3*
Number of rooms: 130
Official Description (provided by the hotel):
The Holiday Inn Express Portsmouth hotel is located within Gunwharf Quays which is a vibrant waterfront development offering a number of attractions, including over 95 designer clothing outlets,over 25 restaurants & bars, a cinema, ten pin bowling, casino and comedy club. The Holiday Inn Express Portsmouth Hotel is ideally located for business or leisure breaks. It comprises 130 en-suite bedrooms and 2 modern meeting rooms, all with comfort cooling, natural daylight and free wifi throughout the hotel. The Great room and lounge area situated on the first floor offers drinks and relaxation in the evening, as well as a free continental breakfast with hot favourites which include scrambled egg, sausages & baked beans in the morning. Undercover secure parking is available in the award winning main Gunwharf Quays car park, all Hotel guests receive discounted rates for car parking in the main Gunwharf Quays car park, first twenty four hours or first exit is free of charge and then second 24 hours or exit and thereafter are charged at £2. Access to trains, buses and ferries are all within walking distance. Southampton International Airport is 22 miles away. Convenient access to all of Portsmouth's many attractions, including the Spinnaker Tower, The Historic Dockyard, Portsmouth Old Town with its cobbled streets and the waterfront, filled with traditional pubs and restaurants are all within walking distance. PLEASE NOTE: THE HOLIDAY INN EXPRESS - PORTSMOUTH GUNWHARF QUAYS HAS DEDICATED DISABLED CAR SPACES OUTSIDE THE HOTEL ENTRANCE, WITH A DROP OFF/PICK UP FACILITY BY THE FRONT DOOR. THERE IS APPROX A 3 MINUTE WALK FROM THE UNDERGROUND CAR PARK TO HOTEL ... more   less 
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Also Known As:
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Portsmouth

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