I was very disappointed by my stay here. The hotel was booked as a surprise for my husband. The plan had been for him to have a sailing lesson the following day and on the day of check in, we relax, use the spa facilities and order room service.
Upon check-in, there was no one to assist with the door, our bags, or just greet us . We then proceeded to wait for a good 20minutes before being attended to by reception. Granted there was a wedding going on at the time. The place was very noisy and appeared abit chaotic.
The room was bog standard. A view of the parking lot to accompany a freezing cold room until we located the heating switches. No slippers, no robes, barely enough towels. The bathroom was a nice and the shower was powerful.
Bed: Was ok. Two twins pushed together though. I'm not a fan.
Room service food: don't bother. Expensive, bland and arrived cold.
The spa: The place was packed. That weekend must have been a busy weekend because there was barely room to get into spa at all. Noisy and crowded. Not the things you need to help you relax.
On the day of my husband's sailing lesson, we had to ask the front desk to order a taxi 3x and when it arrived, they didn't tell us! I was feeling quite fed up with the place at this point. I truly didn't feel like any care or attention was being added at all. That we were just another number.
The rooms and corridors look abit tired and dated. A lick of paint could help upstairs. It appears that all the money was spent modernising the the reception area with strange objects...some kind of art I think...
The only reason I gave the hotel 2 stars was because the breakfast was fantastic. Full English and continental buffet with an array of hot and cold beverages .
Also the proximity to the water front was perfect for my husbands sailing lesson.
- Official Description (provided by the hotel):
- Discover the Marriott hotel in Portsmouth, UK, providing easy access to major routes and airports, a convenient location near popular sights, like the Port Solent Marina,Spinnaker Tower, Gunwharf Quays Outlet shopping and historic Naval Dockyard. The hotel offers an ideal setting that makes business trips successful and leisure travel a pleasure. Sample the exciting, fresh flavors of our new Sealevel Restaurant or relax with a Starbucks coffee in our Sealevel Lounge. You can stay fit in our health club or dip into the refreshing indoor pool. And when planning a business or social event, you'll find 785 square meters of impressive Portsmouth, UK, hotel function space, complemented by expert catering and audiovisual services, ample parking and welcoming staff. The greenest hotel in Portsmouth, UK, has been transformed with the completion of its meeting, bedroom and leisure renovations. Enjoy stylish, spacious guest rooms offering a sleek and contemporary space to relax and recharge, with plush bedding and high-speed wireless Internet access. ... more less
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- Also Known As:
- Marriott Portsmouth Hotel Portsmouth
- Portsmouth Marriott