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“Nearly excellent”

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Portsmouth Marriott Hotel
Ranked #18 of 39 Hotels in Portsmouth
GreenLeadersGold level
Reviewed August 27, 2011

Great location, with very modern rooms.
I have stayed here twice with work, and really enjoyed my stays.
I would give it 5 stars, if not for a couple of niggles. Avoid any of the rooms that over look the noisy industrial fans, which I think are above the kitchen or the swimming pool.
Last time I stayed, one the beds in the room had lipstick stains on the clean bedding. I should have complained, but it was late and I had already unpacked. So I just swapped into the other double bed.
Breakfast in the morning is excellent.

  • Stayed: July 2011, traveled on business
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Thank sr1234Travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,097 - 1,103 of 1,263 reviews

Reviewed August 26, 2011

I arrived at the hotel to check in to my room at 14.30. I understand that this is 30 minutes prior to check in however I had requested an early check in.
As a platinum rewards member this has always been honoured.
Today I was told that the room was not ready as the hotel was full, however all room types are currently being marketed online for tonight.
When my room did become available i was welcomed at the door by trays of half eaten food.
I rate Marriott highly but today has got off to a disappointing start.
On a plus note the room is lovely.
Lets hope things improve.

Stayed: August 2011, traveled as a couple
1  Thank Drdegu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PompeyGM, General Manager at Portsmouth Marriott Hotel, responded to this reviewResponded August 31, 2011

Dear Guest,

Thank you for your comments and understanding that the rooms were not ready on arrival. Our check out time is 12.00 and check in time 15.00. Unfortunately when the hotel is full the night before and customers check out late, we sometimes struggle to get rooms back quickly.
Platinum customers are our most valued customers and we apologize for not being able to offer this service.
Our room attendants clean the rooms and put all used Room Service trays and plates from previous guests out to the corridor and our Room Service team make hourly rounds from 7.00 AM of all guest floors to take all items back to the kitchen. I agree it does not look good when you arrive early in a hotel and still find these items on our corridors. Our goal is to keep them clean at all time, but we missed this opportunity with you arriving at the hotel during its busiest time.

I hope the rest of your stay was better,

yours sincerely,

BJ Schreuder
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2011

We stayed here for a few nights to go to Peppa Pig world. Found rooms and hotel brill and very child friendly. Would recommend Port Solent for an explore and lots of lovely restaurants. Would also say get a facial in hotel, it was divine.

  • Stayed: August 2011, traveled with family
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1  Thank burchybabes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2011

Had a fab 2 nights here, second time we have stayed and would certainly return again, The staff are pleasant and helpful, service spot on. Rooms excellent, plenty of room to move around, a little tight on the room tea/coffee mind. Shower/bath area clean with vg lighting.
Pool is a little on the small side so best to avoid kiddy time. Breakfast is rather expensive but you can eat as much as you want. Snack meals are bar are served quickly and well presented. Ample of parking and easy reach of the local motorway. Taxi ride needed to get into Portsmouth but well worth the journey price.

All in all a fab place to stay.

  • Stayed: July 2011, traveled as a couple
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1  Thank summersout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2011

Highly impressed with this hotel. Friendly, helpful staff, cracking pool for the kids, lively spacious family room with two comfy queen beds, great breakfast made this pefrect for our little Paultons break. Only half an hour from the park makes it highly accessible, ten mins taxi to the beautiful Spinnaker tower and surrounding wharf. Couldnt fault this hotel.

  • Stayed: August 2011
    • Value
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Thank Theoliversmadhouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2011

The piped music as you approach the door and in the lobby is perhaps too loud and might suggest the place is tacky. It is not. The rooms are large and comfortable, maintained to a good Marriott standard. Efficient check-in. Health centre and pool too. The restaurant shares the same atrium as the pool, so you will get the noise from that and a whiff of chlorine. The buffet breakfast is constantly replenished and the staff are attentive. Excellent for families, who all seemed to be having a good time. The previous week we had stayed in the Renaissance Manchester - the Marriott Portsmouth is much classier and better looked after.

  • Stayed: August 2011, traveled with friends
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Thank Camwas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2011

We booked a room for two adults and one child for one night and were given a large, well furnished and spotlessly clean room with two kingside beds ... ideal! Lots of pillows, comfy beds and a good nights sleep. The staff were all courteous and helpful, and the buffet breakfast was excellent - with a good selection. How nice it is to find a hotel that serves breakfast until 11 am. We would be extremely happy to stay here again.

  • Stayed: August 2011, traveled with family
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1  Thank Ivan123087
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Portsmouth Marriott Hotel

Address: Southampton Road, Portsmouth PO6 4SH, England (Formerly Marriott Portsmouth)
Phone Number:
Location: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Portsmouth
#8 Luxury Hotel in Portsmouth
#11 Business Hotel in Portsmouth
#12 Family Hotel in Portsmouth
Price Range: $98 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Portsmouth Marriott Hotel 4*
Number of rooms: 174
Official Description (provided by the hotel):
Discover the Marriott hotel in Portsmouth, UK, providing easy access to major routes and airports, a convenient location near popular sights, like the Port Solent Marina,Spinnaker Tower, Gunwharf Quays Outlet shopping and historic Naval Dockyard. The hotel offers an ideal setting that makes business trips successful and leisure travel a pleasure. Sample the exciting, fresh flavors of our new Sealevel Restaurant or relax with a Starbucks coffee in our Sealevel Lounge. You can stay fit in our health club or dip into the refreshing indoor pool. And when planning a business or social event, you'll find 785 square meters of impressive Portsmouth, UK, hotel function space, complemented by expert catering and audiovisual services, ample parking and welcoming staff. The greenest hotel in Portsmouth, UK, has been transformed with the completion of its meeting, bedroom and leisure renovations. Enjoy stylish, spacious guest rooms offering a sleek and contemporary space to relax and recharge, with plush bedding and high-speed wireless Internet access. ... more   less 
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Also Known As:
Marriott Portsmouth Hotel Portsmouth
Portsmouth Marriott

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