Easy to find hotel, but difficult-to-get-to car park, which is small and gets filled by non-residents attending functions. Front of house, restaurant and house-keeping staff were all very helpful and friendly and there is a warm and cosy feel to the place. Food, at breakfast and dinner, was plentiful and well-prepared, with enormous choice and good value (don't understand the earlier comment about the toasters working well, though - they are so poor you have to put the bread through twice!). Our standard double room was spacious, comfortable, well-furnished and recently redecorated. The en-suite was also spacious but the finish was abysmal; shower tap fitted upside down, fixed shower head with no hand-held spray, gaping washbasin plug hole with ill-fitting plug (had to fill it three times to shave), two inch gap under the door, large blobs of silicone sealant all over the tiles and washbasin. There was also a used sticking plaster left in the soap dish - yukk! Don't take a room on the first floor over the kitchens, especially if you don't need to be awake at 6 am, as the staff talk loudly and the swing doors crash every few seconds. Despite the niggles, we'll certainly return but pay extra for a better room.
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- Also Known As:
- Best Western Portsmouth
- Portsmouth Best Western