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“'Ticked all the boxes'”

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Best Western Royal Beach Hotel
Ranked #11 of 38 Hotels in Portsmouth
Certificate of Excellence
GreenLeadersBronze level
Colchester, United Kingdom
1 review
“'Ticked all the boxes'”
Reviewed January 26, 2013

This hotel 'ticked all the boxes', a sea front position & I was lucky enough to be allocated a large front facing SINGLE room (second floor, with lift). This helps enormously for single travellers to prevent feeling of isolation a 'back' room can give. All meals are self service with an excellent choice of menu and staff are always available & very willing to help those with any kind of physical problem. All public areas bright & clean.The wide promenade with beautiful gardens (August) giving long walks east or west. A very interesting war-time museum within walking distance. All in all excellent choice.

  • Stayed August 2012, traveled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Barbara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager99, General Manager at Best Western Royal Beach Hotel, responded to this review, February 1, 2013
Thank you for your review of the Hotel which gave a great description of what the hotel and surrounding area has to offer, we look forward to welcoming you back soon, best wishes Chris Gilmore GM
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1,272 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (430)
Date | Rating
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English first
Gloucester, United Kingdom
Level Contributor
71 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed January 18, 2013

Lovely hotel with friendly staff and huge room (204) with twin aspect huge windows overlooking the sea (even the snow blizzard didn't stop the enjoyment of what would be a great view on a clear day).

Wifi a pain to log onto and connection signal very poor.

Buffet breafast was a low point with what appeared to be below average quality products.

Room Tip: Sea view rooms worth the extra.
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Guinness4health
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager99, General Manager at Best Western Royal Beach Hotel, responded to this review, January 22, 2013
Thank you for your review of the hotel, with regard to your comments on the quality of the wifi we did renew one of the four incoming lines to the hotel this week as this was causing an address conflict on our system, this has now been resolved and your further comment re breakfast does suprise me as we receive regular positive comments as to the quality of our breakfast produce, I hope this does not deter you from visiting the hotel again, best wishes Chris Gilmore GM
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Usk, United Kingdom
Level Contributor
67 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 18, 2013

We stayed for one night on 16 Jan in a Queens Room, 205, on the second floor overlooking the sea and pier. The room was well appointed and very comfortable and clean, The service was good and drinks reasonable for a hotel. We did not eat there but the menu looked good.
The Sun coming up over the horizon was breathtaking to see from our window at about 07:00.

It is forty years since my wife last worked there and this was the first time she had been back. It was good to see that although the Hotel has all the mod cons the service is still the high standard it should be.

We will return.

Room Tip: Ask for a sea view. Join there E Club before booking to get valued discounts.
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phil P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager99, General Manager at Best Western Royal Beach Hotel, responded to this review, January 22, 2013
Thank you for your review of the Hotel. I am pleased you had a great stay especially with your wifes former connections to the Hotel, I hope it brought back some happy memories, regards Chris Gilmore GM
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Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 15, 2013

Coming over to visit friends in portsmouth we were recomended this hotel and i have to stay we were not disapointed, the service throughout our stay was fantastic and we were never left waiting or wanting.

Some of the best nights sleeps ive had on a trip away here, the location is great for taking in everything portsmouth has to offer and the staff were very helpful in pointing out where to go and how to get anywhere.

Looking forward to another trip back soon.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank faytthegreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager99, General Manager at Best Western Royal Beach Hotel, responded to this review, January 22, 2013
Thank you for your review of the hotel and the compliments to all of our staff, we are pleased you had an enjoyable stay and look forward to welcoming you back soon, best wishes Chris Gilmore GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester, United Kingdom
1 review
Reviewed January 13, 2013

Great atmosphere from the very beginning that we walked in. The menu we were provided with had an excellent choice of food, and when it arrived it was just as good.The service was superb...we were not rushed and no one was left waiting for their food. Nothing was overlooked...a glass of champagne on arrival; christmas cake on leaving and Father Christmas on cue for the children. The whole family thoroughly enjoyed themselves. A great location by the sea...but parking your car can be a problem! Well done Best Western.

Davies '12

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Service
Helpful?
Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager99, General Manager at Best Western Royal Beach Hotel, responded to this review, January 15, 2013
Thank you for your review of Christmas Day Lunch at the Hotel, we are really pleased you had a great time with us, we served over 250 lunches that day and the feedback has been tremendous, we hope you come back again next year, best wishes Chris Gilmore GM
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London, United Kingdom
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 7, 2013

Being just a very short drive from Portsmouth & Southsea station & situated on the promenade this hotel is ideally placed. Perfect if you fancy an early morning jog! My room was very clean & not too hot. I was most impressed with the bathroom which was huge & by far, the best bathroom in a hotel that I've ever stayed in. A lovely old fashioned bath which you don't usually get in hotels. Very light & airy aswell. The breakfast room was brilliant with so many choices. The cooked breakfast was scrumptious! Dinner was also superb & very reasonably priced. I stayed here for 2 nights as I ran the Portsmouth Marathon which started from the Pyramids leisure centre nearby. The Xmas decorations around the hotel really gave off a festive feel without being tacky. The city centre is only a short walk away. If you feel like a seaside getaway then I would definitely recommend this hotel.

Room Tip: Book a room with a sea view!!
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  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rachel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager99, General Manager at Best Western Royal Beach Hotel, responded to this review, January 15, 2013
Thank you for your lovely comments, which I will pass on to all concerned. We ope you visit us again soon, regards Chris Gilmore GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 5, 2013

We booked our works Christmas 'DO' in the summer and the big night came all to quickly. With Christmas parties I have always felt that most places are much of a muchness with what you get for your money. The hotel had special rates for people attending the party, and even though I live in Portsmouth I thought I would stay the night.

The welcome on arriving at the hotel was warm, I was given my room key and off I went to get ready for the party. The room was at the back of the hotel and was large and clean, the same can be said for the bathroom.

The room for the party was beautifully decorated and we all were shown to our seats. The DJ had started playing music but not loud so we could hear each other speak. The food was great, and the party after went with a swing !!

Breakfast the next morning was a help yourself Buffett and again the food was lovely, but the best thing about it was the staff, they were very helpful, friendly and a credit to the hotel.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 0310christy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager99, General Manager at Best Western Royal Beach Hotel, responded to this review, January 15, 2013
Thank you for your review of our Christmas party package and i am really pleased your group had a great time, we cater for over 3500 guests during December and the feedback we get is always very positive, we hope to see you again next year, best wishes Chris Gilmore GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Royal Beach Hotel

Property: Best Western Royal Beach Hotel
Address: St. Helen's Parade, Portsmouth PO4 ORN, England (Formerly BEST WESTERN Royal Beach Hotel)
Location: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#3 Green Hotel in Portsmouth
#7 Family Hotel in Portsmouth
#8 Business Hotel in Portsmouth
#9 Romantic Hotel in Portsmouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Royal Beach Hotel 3*
Number of rooms: 124
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Also Known As:
Best Western Portsmouth
Portsmouth Best Western

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