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“Ideally placed, reasonably priced, secure 24 hour parking”

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Ibis Portsmouth Centre
Ranked #20 of 38 Hotels in Portsmouth
Iver Heath, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Ideally placed, reasonably priced, secure 24 hour parking”
Reviewed July 22, 2014

The hotel was ideally placed for our son's graduation at university, the 24 hour secure car parking was a God send. The room was comfortable and clean except for a large black hair in the shower cubicle. There were no towels in the room when we arrived but was quickly rectified when we mentioned to Reception. Staff were pleasant, approachable and efficient. The hotel was fully booked so that was a good sign that we paid the right price for what we got.

  • Stayed July 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Jacqueline C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisportsmouth, Manager at Ibis Portsmouth Centre, responded to this review, July 24, 2014
Dear guest,

thank you very much for your nice review and comments, regarding your stay at Ibis Portsmouth hotel.

It is a pleasure to see that you enjoyed your stay here with us, and you can be sure that I will share all your comments with the rest of the team.

Kindest regards,

Luis Ortin
Assistant Manager
Ibis Portsmouth hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,497 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (218)
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English first
Norwich, United Kingdom
Level Contributor
384 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
Reviewed July 20, 2014

Tiny room. Big bill
Maybe it is because it is peak season and we made a late booking, but the prices seem to have gone to the ceiling... And those are not fair prices for the quality of room and service you get.
For £110 + £7 for the car park, we had a tiny bedroom, overheated with no ac and a window you can barely open to have fresh air. If the goal of Accor is to maximise each meter square, well, they won the medal... No space in the room. The bed is so close to the wall you can't walk around. The bathroom is also on the small side, nothing to hang and dry your towels. The shower is the size of phone box. Impossible to lean down to wash your legs without having the strange sensation of the tape and shower pipe between your buttocks... Not nice...
In few words, it is far too expensive for what is barely different from a Formula1!

Room Tip: Avoid the hotel
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  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Aralya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisportsmouth, Manager at Ibis Portsmouth Centre, responded to this review, July 22, 2014
Dear guest,

thank you for taking a minute of your time and write this review about our hotel.

I am sorry to see that your stay did not meet your expectations, but I will be looking forward to hearing from you again very soon.

Kind regards,

Luis Ortin
Assistant Manager
Ibis Portsmouth hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Portsmouth hotels

london
Level Contributor
170 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed July 20, 2014

location and staff were excellent. The hotel underwent a complete refurb 12 months ago and is very stylish in the public areas.
The location is excellent - we were there for our sons graduation at Portsmouth uni - The sportshall for gowns is 2 min walk away and the guildhall for the ceremony is 5 mins away.
If you don't want to pay £8 pp for the brekkie, there is a Greggs, Spar and whethersoons all 2 mins away.
Plenty of bars and nightlife nearby, and car parking avail ( at £7 per day- but this does not guarantee a place!!!!) they let anyone in so pre booking and paying for a space is worthless and a waste of time.
Gun wharf quay 10 min walk. city centre 5 min walk. uni 1 min walk ( next door)
Now the bad news. The bathrooms are un useable. they are so small, an average size person cannot sit on the toilet properly. The Shower is so small that you can't close the doors properly as there is no space to get out of the way of them. You have to leave the door open if you want to bend down at the sink as the space is miniscule.
The bathroom is not fit for purpose. I am not alone on this- check the ratings on booking.com. over half of them state the bathroom is unusable. were regularly used the lobby bathroom for toilets so we could sit normally.
Such a shame. the place has such potential to be one of the best in Portsmouth. but the bathrooms push its rating to the bottom of the list.
If you are over 5' tall and over 12 stone, Please don't stay here. you will regret it. Just look at the other reviews for proof.
Rooms are hot and claustrophobic. Im pretty easy going and don't bad mouth hotels often, but this is not a good one. I stay at lots of Accor hotels and this is WAY below expectations for them.

Room Tip: Stay at another hotel. If you do choose this one, ask for a rear facing room. The road out front is...
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  • Stayed July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank nachooooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisportsmouth, Manager at Ibis Portsmouth Centre, responded to this review, July 22, 2014
Dear guest,

thank you very much for your review. We always appreciate constructive comments, and I am sorry to read that this time, the size of the room did not meet your expectations.

I will be looking forward to hearing from you soon.

Kind regards,

Luis Ortin
Assistant Manager
Ibis Portsmouth hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falls Church, Va
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 19, 2014

Very warm welcome, good breakfast buffet, and a front desk staff that did all it could to make our one night stay as pleasant as possible. Our room was clean, the beds were comfortable, and the bathroom was "modern," but space was really tight.

  • Stayed June 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Toucanos36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisportsmouth, Manager at Ibis Portsmouth Centre, responded to this review, July 22, 2014
Dear guest,

thank you for your review and kind comments about our staff. It is a pleasure to receive such a positive feedback, and they will be happy to read it, too.

I will be looking forward to hearing from you again soon.

Kind regards,

Luis Ortin
Assistant Manager
Ibis Portsmouth hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaconsfield, United Kingdom
Level Contributor
83 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed July 18, 2014 via mobile

We only stayed at this hotel for a night to attend our son's Graduation from the local University, but this hotel's location makes it ideal for either the town or nearby Gunwarf Quays for shopping. It's a no frills hotel and should be viewed as such. It is a not a holiday hotel but a hotel that can be used as a base for days out. The room was spotlessly clean, small but adequate with a compact shower room. The staff were beyond helpful and very efficient and the food that we ate in the evening was delicious even though we arrived 1/2 hour before the kitchen closed. Nothing was any bother. I would recommend this hotel to travellers and day-trippers.

Stayed July 2014, traveled as a couple
Helpful?
Thank CoppersKid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisportsmouth, Manager at Ibis Portsmouth Centre, responded to this review, July 22, 2014
Dear guest,

thank you so much for such a nice review. It is a pleasure to receive these fantastic comments, and you can be sure I will share all of them with the rest of the team.

I will be looking forward to seeing you again very soon in Portsmouth.

Kindest regards,

Luis Ortin
Assistant Manager
Ibis Portsmouth hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Portsmouth Centre

Property: Ibis Portsmouth Centre
Address: Winston Churchill Avenue, Portsmouth PO1 2LX, England
Phone Number:
Location: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #20 of 38 Hotels in Portsmouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Portsmouth Centre 3*
Number of rooms: 144
Official Description (provided by the hotel):
Ibis is the only city centre hotel in Portsmouth located 3 min walk from Portsmouth & Southsea train station, shopping centre and Guild Hall, 15 min walk from Gunwharf Quays, D Day Museum and shipyards. Hotel is nearly 100% refurbished and has 24- hour Reception and Restaurant, 2 conference rooms, on site car parking and Wifi in the lobby. ... more   less 
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Also Known As:
Ibis Portsmouth Centre Hotel Portsmouth
Accor Portsmouth Centre

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