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“it is what it is....”

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Ibis Portsmouth Centre
Ranked #23 of 39 Hotels in Portsmouth
Reviewed March 1, 2012

its OK if you just want somewhere to sleep for a night, that's about it really. If you are on the larger side I would think about somewhere else the bath rooms are stupidly small, I cant for the life of me get my head around who thought it was OK to sign these off for build. The beds are ridiculously uncomfortable. I found the staff to be polite. Like I say it is what it is.

Room Tip: yea... book another hotel
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  • Stayed: February 2012, traveled on business
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Thank fred c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisportsmouth, Assistant General Manager at Ibis Portsmouth Centre, responded to this reviewResponded March 7, 2012

Dear Fred C,

Thank you for taking time to share your experience at Ibis Portsmouth Centre.

Although I understand the bathroom is limited in size, we were trying to get best out of it by re-creating the original ‘cabin’ look.
By placing glass door enclosure and using light tones we wanted to maximise the impression of bigger room.

Thank you once again for all your comments. Having the chance to know what you experienced is the best tool we can have to improve.

Yours sincerely,

Veronika Rackova
Assistant General Manager

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1,270 - 1,276 of 1,613 reviews

Reviewed February 28, 2012

Stayed for 3 nights. The hotel is just across the road from the Uni. of Portsmouth, very handy for my purpose. The rooms were very clean and typical Ibis small, the toilet is a squeeze. Parking was GBP6 per day extra. After 3 nights we moved to a B&B with free parking and breakfast at a lower rate.

  • Stayed: February 2012, traveled as a couple
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1  Thank Keminoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisportsmouth, Assistant General Manager at Ibis Portsmouth Centre, responded to this reviewResponded March 7, 2012

Dear Keminkoo,

Thank you for your review.
I am pleased to read that our location suited your travel plans.
As with most city centre hotels, we do indeed charge for parking. I understand that Ibis Portsmouth is one of the few central hotels able to provide guests with onsite parking, and that the rates offered are competitive.

Thank you once again for sharing your experience. I hope we will have the pleasure of welcoming you back to Ibis Portsmouth in the future.

Yours sincerely,

Veronika Rackova
Assistant General Manager

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Reviewed February 26, 2012

We stayed over for the night before a ferry trip. It is in a good location and not badly priced although they do charge an extra £4 for car parking.

Clean room but very cramped and the bathroom was tiny with the smallest shower we have ever seen.

Water was not hot and the shower pressure was insufficient to was your hair.

However, for what we needed it for, it fill the bill

Room Tip: Ask for the room with the largest bathroom. An obese person would not have fit in the shower.
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  • Stayed: August 2011, traveled as a couple
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1  Thank ChrisandCristina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisportsmouth, Assistant General Manager at Ibis Portsmouth Centre, responded to this reviewResponded March 1, 2012

Dear ChrisandCristina,

Thank you for your feedback. Having the chance to know what you have experienced is the best tool we can have to improve.

We will certainly review your comments & look in possible improvements.

We hope to have the pleasure of welcoming you back to Ibis Portsmouth in the future.

Yours sincerely,

Veronika Rackova
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2012

Positives about the ibis, Portsmouth: location which is spot on. Staff are lovely, very welcoming & helpful. Overnight secure parking, although you pay £6 for it. Breakfast large & varied.
The room itself was very small, but beautifully clean & presented.
Negatives: the room was so hot! Altho due to be a chilly night, the room was very warm & yet no apparent means to chill, apart from opening the window but this only opens a fraction. There was a lot of noise between 1.30-3 with other guests, not the hotels fault. There was also outside noise, due to our room overlooking vents, which would probably not have a been a problem if we could have shut the window & not cooked.
Overall a good hotel for the price.

  • Stayed: February 2012, traveled with friends
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Thank racham08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisportsmouth, Assistant General Manager at Ibis Portsmouth Centre, responded to this reviewResponded March 1, 2012

Dear Rachman08,

Thank you for taking time to share your experience following your stay.
I regret that you found the temperature of your room to be too warm and I am very sorry if this prevented you from enjoying a good sleep. Although the temperature is set up centrally according to expected weather conditions for the time of year, we do in fact provide small fans for our guest as an alternative solution for adjusting the room temperature.

Furthermore I would like to thank you for all your positive comments & I will share your feedback with our team.

I hope we will have the pleasure of welcoming you back to Ibis Portsmouth and better meeting your expectations in the future.
Yours sincerely,

Veronika Rackova
Assistant General Manager

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Reviewed February 4, 2012

The staff in the Ibis in Portsmouth were fantastic - really helpful. The hotel is situated close to the attractions, making it an ideal place to stay.
The room was fine but the bathroom was rather small - toilet placed in a tight corner. Fortunately neither of us is fat!
Breakfast is delicious - and plentiful.
Can't wait for the next weekend visit - we live in Eastbourne so just along the coast.

  • Stayed: January 2012, traveled as a couple
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1  Thank hil586
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisportsmouth, Assistant General Manager at Ibis Portsmouth Centre, responded to this reviewResponded February 6, 2012

Dear Hil586,

The entire Ibis Portsmouth team would like to thank you for your complimentary review.

It is really a great reward for all of us to see that you enjoyed staying with us.

If you plan to stay in any of Accor hotels, or even returning to us, be sure to look into our loyalty program AClub in order to receive many of great benefits such as late checkouts upon availability as well as possibility to redeem your points for free stays.

Thank you again for taking time to share your experience. We hope we'll have an opportunity to welcome you back very soon to Ibis Portsmouth Hotel.

Yours sincerely,

Veronika Rackova
Assistant General Manager

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An Accor traveler
London, United Kingdom
11
Reviewed February 3, 2012

  • Stayed: January 2012, traveled on business
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1  Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
ibisportsmouth, Assistant General Manager at Ibis Portsmouth Centre, responded to this reviewResponded February 6, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 19, 2012

I stayed at the Ibis in Portsmouth with my husband last Saturday night. The rooms are basic but clean. The bed is firm and a reasonable size for two people - a thick duvet meant we were warm on a very cold night. The bathroom is tiny - but plenty of hot water and everything worked OK.
The breakfast was pretty basic too - the hot food looked inedible so I stuck to yoghurt, fruit and croissant. Perfectly acceptable.
I have stayed in better Ibis Hotels but this was perfectly OK as an overnight stop where you don't intend to unpack.

Room Tip: Ask for the upper floors in summer to or the side away from the Guildhall Walk where there are lots...
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  • Stayed: January 2012, traveled as a couple
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1  Thank midasfriend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisportsmouth, Assistant Manager at Ibis Portsmouth Centre, responded to this reviewResponded January 22, 2012

Dear Midasfriend,

Thank you very much for your review.

I would like to apologise for your breakfast experience. I assure you this is atypical of our hotel and I will discuss your feedback with our food & beverage team to prevent future occurrence.
Furthermore I am delighted to read all positive points.

I hope we will have the opportunity to welcome you back to Ibis and better meet your expectations in the future.

Yours sincerely,

Veronika Rackova
Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Portsmouth Centre

Address: Winston Churchill Avenue, Portsmouth PO1 2LX, England
Phone Number:
Location: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #23 of 39 Hotels in Portsmouth
Price Range: $44 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Portsmouth Centre 3*
Number of rooms: 144
Official Description (provided by the hotel):
Ibis is the only city centre hotel in Portsmouth located 3 min walk from Portsmouth & Southsea train station, shopping centre and Guild Hall, 15 min walk from Gunwharf Quays, D Day Museum and shipyards. Hotel is nearly 100% refurbished and has 24- hour Reception and Restaurant, 2 conference rooms, on site car parking and Wifi in the lobby. ... more   less 
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Also Known As:
Ibis Portsmouth Centre Hotel Portsmouth
Accor Portsmouth Centre

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