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“Amazing and best hotel ever”
5 of 5 bubbles Review of The Clarence Hotel

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The Clarence Hotel
Ranked #1 of 38 Hotels in Portsmouth
Certificate of Excellence
North Ayrshire, United Kingdom
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Amazing and best hotel ever”
5 of 5 bubbles Reviewed April 25, 2010

After taking six days to travel home from southern Spain (another volcanic ash refugee) we are so glad we chose to spend the night here before our 500 mile drive home. As soon as you arrive you are given a complimentary drink and the chance to meet the other guests in a lovely small lounge. The bedroom was absolutely beautiful with amazing sunken bath.The bed was really comfortable, probably the best I have ever slept in. The breakfast choices were excellent, really well cooked and beautifully presented. All the staff were so attentive and really made us feel very welcome. The icing on the cake for me was discovering the owner comes from my home town and she took time out from her busy day to have a chat with us.
Many thanks to Jennifer and her staff for a wonderful stay. and hopefully our next visit will be much longer.

  • Stayed April 2010, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank ann s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,083 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (259)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
quijano, spain
Level Contributor
115 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 bubbles Reviewed April 24, 2010

Stayed one night previous to sailing home (volcanic ash refugee!). Hotel is small, but wonderfully decorated, with little touches abounding - scented candles, magazines, glorious mirrors...and, most importantly, the staff. Every person working there obviously enjoys their job and meeting the guests (without too much encroachment): no need to ask for any help, luggage is carried for you, welcome drink at check in, my last minute shopping was even transferred to another, stronger bag for me! Bedroom was glorious, spotlessly clean, all buttons/TV etc explained when personally taken up to room. The beds were very comforable, as were the very thick bathrobes. I didn't have evening meal, but looked lovely. Breakfast (loads of choices, I had "full English") was of very high quality. Very good coffee (rare in UK hotels). I normally travel to my home in Spain by plane, but this hotel has made me rethink, and I may, in the future, be found now and again on the ferry, so I can spend the night in this hotel!

  • Stayed April 2010, traveled solo
    • Value
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Helpful?
Thank quijano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oxford
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed April 23, 2010

Go and see for yourselves- great reception on arrival, welcome drink poured before we even sat down. Relaxed atmosphere with professional service yet with a personal touch that is rarely found these days in hotels.
Great individually created rooms to the highest standards yet with intimate touches.
Nothing seems too much trouble 24 hour room service means exactly that with no premiums and individual attention from staff.
Breakfast superb with the quality being the driver.
Allof the staff we met could not have been more attentive and yet it felt personal and that they were keen to engage and please.
This hotel only has 8 rooms so don't hesitate booking and missing your chance if you are going to Portsmouth.

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
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    • Service
Helpful?
Thank rosiegt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
portsmouth
1 review
5 of 5 bubbles Reviewed April 16, 2010

We stayed for one night, How I wish it could have been more! This is a lovely hotel, with friendly, pleasant staff who go out of their way to make sure that you have a wonderful stay with them. We stayed in the Luella Cherry room, it was fabulous! Huge Bed, spa bath with TV, loved the thoughtful turn down service. We dined in the hotel and we are glad we did, the food was splendid. We really enjoyed our stay here and we can't wait to visit again!! Thanks for a memorable stay!!

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank marriedpair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salisbury, United Kingdom
Level Contributor
113 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed April 13, 2010

Wow, what can I say!? This hotel is amazing! My partner and I were welcomed by Paula, and we had a nice chat over our complimentary welcome drinks. We stayed in the 'Wild at Heart' room, and with a sunken in bath and plasma tv - you really can't go wrong! We stayed for two nights, and couldn't resist eating in! The food was second to none; the steak was cooked to absolute perfection. The atmosphere in the hotel was so cosy and laid-back, and the staff will always go out of their way to help. Being only a 2 minute walk from the seafront, and a 5 minute drive to Gunwharf Shopping Outlet, the location is perfect. The 24 hr room service was always very prompt. There was free wireless internet at all times, and also a wide selection of free films we could choose from, which was delightful whilst having a bath and eating a delicious fruit platter! Every detail, from the choice of furniture to the texture of the wallpaper was carefully considered, which makes the hotel so personal and homely.

I would definately recommend this hotel, and I'm sure we will be going back very soon!

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank seabreeze88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
frome
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 13, 2010

From the moment I arrived, when I was greeted with a warm welcome and a complimentary drink, to the moment i left, i felt completely relaxed and at ease.The detail within the hotel service was magnificent, from the free Wi-fi access to the evening turn back service along with a delicious chocolate.I felt that the staff pulled out all the stops within the hotel to assure that me and my husbands stay was as great as it could be.

The evening meal was magnificent.We both enjoyed a beautiful fillet steak which had been cooked to perfection and the atmosphere within the restaurant area was just perfect.I would strongly reccommend this hotel to others, wether it be for leisure or business purposes, as the free blockbuster films, tv's within the bath,room service, and a lovely bar area all leave you feeling completely relaxed and ready to get back into your everyday lifestyle.Thanks very much to the Clarence hotel .We will definetely be returning very soon.

  • Stayed February 2010, traveled as a couple
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Helpful?
Thank freakypinkpig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, England
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed April 5, 2010

Stayed just the one night prior to a family christening in the area - wish it had been longer. Very warm but understated welcome from the hotel staff, who looked after us royally. All rooms clean and comfortable with some lovely touches, including a fabulous bathroom. We decided to eat in - and what an inspired decision that was. We could literally have eaten anything off the menu - and what we chose did not disappoint. Fantastic choices and even better cooking. Breakfast next morning was in the same vein. It rained all the while we were in Portsmouth and you would not come here for the view, but if you are a fan of comfortable surroundings and very good food, it has to be The Clarence!

  • Stayed March 2010, traveled as a couple
    • Value
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    • Service
Helpful?
Thank Hullers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Clarence Hotel

Property: The Clarence Hotel
Address: Clarence Road, Portsmouth PO5 2LQ, England
Location: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#1 Romantic Hotel in Portsmouth
#1 Luxury Hotel in Portsmouth
#3 Business Hotel in Portsmouth
#11 Family Hotel in Portsmouth
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Clarence Hotel 4*
Number of rooms: 8
Official Description (provided by the hotel):
The Clarence is Portsmouth and Southsea's multi award-winning adults only luxury boutique hotel. This Edwardian residence has been stylishly converted to offer well designed and individually styled rooms with luxury bathrooms. All rooms offer Air-conditioning, King-sized bed & Wi-Fi. Perfectly situated just 5 mins away from all major attractions and just a few hundred yards from the seafront, The Clarence is the ideal place to stay whether it be for Business or that well earned break. The Clarence also offers guests in-room health and beauty treatments ... more   less 
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Also Known As:
Clarence Hotel Portsmouth

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