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“A very enjoyable one night stay”
Review of The Clarence Hotel

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The Clarence Hotel
Ranked #1 of 38 Hotels in Portsmouth
Certificate of Excellence
West Malling, England, United Kingdom
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“A very enjoyable one night stay”
Reviewed September 12, 2013

We were met by Gee with a big smile and a very warm welcome. A complimentary drink whilst our luggage, including golf clubs, was taken to our room.
Parking is on street but they provide parking permits for your stay.
Accommodation was excellent and the rain shower was brilliant, lots of hot water. Southsea centre is in walking distance and we ate at Montparnasse which was great.
Breakfast was first class and served with style.
A great little hotel with a very warm welcome.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heather1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,096 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (262)
Date | Rating
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  • English first
  • French first
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  • Any
English first
Ashford, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 11, 2013

We spotted a high ranked hotel called the Clarence, we booked late and hoped for the best. the Clarence exceeded expectations, staff and owners could not do enough. place clean and would highly recommend. Its almost on the sea shore. will return.

Room Tip: ask for in room bath
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  • Stayed August 2013, traveled as a couple
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    • Cleanliness
    • Service
Helpful?
Thank martinades1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 7, 2013 via mobile

Do not be put off by looks of the area! It is an oasis! The staff are very helpful and service is spot on. Our room was excellent and in a heat wave the air con was brilliant. Highly recommend if only for the breakfast, which is made to order and can be adapted! Will definitely stay again.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JGeof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woking, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 6, 2013

when we arrived at the Clarence we were meet with a big smile and a big welcome we were offered a drink and then shown to our room on the ground floor and when we walked in I was amazed of the size and the sunken bath with a tv to watch while you were in it. the room was out of this world. the staff was excellent they could not do enough for you and we loved it. I would definite go back again and would recommend it to anyone to all the staff at the Clarence a big thank you for the time we were there.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank birdmanjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, England
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed August 30, 2013

Lovely meet and greet by Jenny with a nice glass of chilled white wine. I had room number 6 and absolutely loved it with a gorgeous free standing bath with tv to watch at the same time. State of the art mirror lighting in the bathroom, great for a girl and her make up! I had an excellent night sleep thanks to a fabulous king side bed and lovely bedding. The staff at the hotel could not be more helpful and friendly. The breakfast had everything I could think of and the food was excellent. I stayed on business and would gladly stay at this hotel again if I come down on business. Warm and welcoming with everything you could want in a very stylish boutique hotel. Thank you for making my trip so enjoyable.

Room Tip: Air conditioning that you can control yourself in the rooms is fab. I would be happy to stay in any...
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OfficeatTheClarence, General Manager at The Clarence Hotel, responded to this review, September 3, 2013
Thank you for your lovely review. I'm delighted we were able to make your business trip a little more pleasurable!
Hopefully business will bring you back to Portsmouth soon and we very much look forward to welcoming you back to The Clarence.
Kind Regards,
Paula.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dover, United Kingdom
Level Contributor
49 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed August 29, 2013

We knew we would be happy with our choice of weekend getaway when we were met at the door by a big smile hand shake and a my name is Mark. It wasn't long before we met the fabulous Jenny in the bar where we had a welcome glass of red wine, before we were shown our room.
We had booked the Monkey room and certainly wasn't disappointed, beautifully decorated and very comfortable. Mark went over the television controls and showed us up the stairs to our fabulous bath, double sinks and walk in rain shower and masses of big white fluffy towels.
The bed was a king size sleigh type bed with crisp white Egyptian linen and lovely plump pillows. Air conditioning could be set at your own temperature a definite plus.
There is no tea or coffee facilities in the room, which was explained to us, but it is very easy to pop downstairs for a lovely pot of fresh tea or coffee. A bottle of water is placed on the bedside cabinet every day.
Breakfast is cooked to order and there is a very good selection of hot and cold food available.
Mark and Jenny are both the perfect hosts and will help with arranging restaurants, taxis etc. and even booked our tickets for Victorious at the Dockyard.
We will definitely be back, thank you to Mark and Jenny and your fabulous staff for making our weekend special.

Room Tip: Monkey room is beautiful, but I shouldn't say that as it may not be available when we go back!!!
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hilzandbaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OfficeatTheClarence, General Manager at The Clarence Hotel, responded to this review, September 3, 2013
Thank you for taking the time to leave a review of your stay with us here at The Clarence, your lovely review is very much appreciated.
I am pleased that The Monkey Room met your expectations, it is certainally a very popular room so make sure you book early next time you plan to visit!
The air-conditioning has also proved to be very popular while we have been having this lovely weather which will hopefully continue for a while longer.
I hope to be able to welcome you back again soon.
Kind Regards,
Paula.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
122 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed August 23, 2013 via mobile

Fancied a few days break in Southsea to read some books on the beach and visit the Historic Dockyard & quayside attractions.
The Clarence was the ideal base, although a fraction too far for comfortably walking to the Dockyard & Old Portsmouth (we did it once but took the car over on the other occasions, parking's easy and not excessively priced).
We booked via Expedia, having looked through a few 3rd party sites & the hotel website. Easy & efficient booking.
The Clarence's website was accurate & it's a large Edwardian villa converted fairly fairly recently into an 8 room hotel. Well equipped & comfortable room (we had the Classic on the ground floor). Great breakfast, cooked to order.
The hotel booked restaurants for us on 2 nights & this seems to be a good arrangement - the restaurants & hotel know each other and we were well looked after by both.
I'd happily recommend the Clarence to my friends & family.
Is there anything not to like? The only thing missing for me is a kettle in the room - I do like to make tea first thing in the morning & as I drink it black, the 'UHT milk' problem is never an issue.
A good stay, thank you.

Stayed August 2013, traveled as a couple
Helpful?
3 Thank Martin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OfficeatTheClarence, General Manager at The Clarence Hotel, responded to this review, August 27, 2013
Thank you for your lovely review of your recent stay here at The Clarence. I am delighted you enjoyed your relaxing stay, thankfully the weather has been lovely this Summer so there was plenty of opportunity to spend time on the beach.
I'm glad you enjoyed your Breakfast, it is after all the most important meal of the day which is why we use only the best quality ingredients including award winning sausages and home made breads.
I hope we will be able to welcome you back again soon to try another of our individual rooms. Remember that when you book direct with the hotel you can choose which of our 8 unique rooms you would like try next.
Kind Regards,
Paula.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Clarence Hotel

Property: The Clarence Hotel
Address: Clarence Road, Portsmouth PO5 2LQ, England
Location: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#1 Romantic Hotel in Portsmouth
#1 Luxury Hotel in Portsmouth
#3 Business Hotel in Portsmouth
#11 Family Hotel in Portsmouth
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Clarence Hotel 4*
Number of rooms: 8
Official Description (provided by the hotel):
The Clarence is Portsmouth and Southsea's multi award-winning adults only luxury boutique hotel. This Edwardian residence has been stylishly converted to offer well designed and individually styled rooms with luxury bathrooms. All rooms offer Air-conditioning, King-sized bed & Wi-Fi. Perfectly situated just 5 mins away from all major attractions and just a few hundred yards from the seafront, The Clarence is the ideal place to stay whether it be for Business or that well earned break. The Clarence also offers guests in-room health and beauty treatments ... more   less 
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Also Known As:
Clarence Hotel Portsmouth

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