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“A hidden gem!”
Review of The Clarence Hotel

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The Clarence Hotel
Ranked #1 of 39 Hotels in Portsmouth
Certificate of Excellence
Reviewed June 29, 2013

Me and my parter arrived at the hotel and were immediately astounded by the beautiful decor as you walked through the door.The staff were very friendly towards us as we arrived, as they took our bags and showed us to the bar for our complimentary drink.From the moment we arrived, we were put at ease.Me and my partner stayed in the Follow your heart room, which was beautifully decorated with black and white decor.The TV in the bath was amazing, and I found that the little touches such as these, really allowed the hotel to stand out in my mind.The location itself is just a short walk away from gun wharf quays which was fantastic for shopping.It was myself and partners anniversary and so we indulged in room service during the evening, and were shown that nothing was too much trouble for them.Thanks very much for a wonderful stay and I'm sure we will be back again soon!

  • Stayed: June 2013, traveled as a couple
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Thank freakypinkpig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this reviewResponded July 2, 2013

Thank you for choosing the Clarence again for your recent visit to Portsmouth. I am glad that you enjoyed yourselves as much as the first time and hope to see you again soon.

Jenny, Mark and the Team

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683 - 689 of 1,188 reviews

Reviewed June 28, 2013

Customer focus is the overwhelming impression. From the moment you walk through the door your needs are paramount and met, from a drink on arrival to the iPad for guest's use and your breakfast needs - nothing is too much trouble. Quiet, slept well in rooms you can open windows! Great walk along see front into old Portsmouth.

  • Stayed: June 2013, traveled as a couple
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Thank Phillip T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this reviewResponded July 2, 2013

Thank you for your review and we pride ourselves on customer service from start to finish. It is always nice to hear that you were looked after well and that you enjoyed the Portsmouth area. Hopefully we will be able to welcome you back again soon.

Jenny, Mark and the Team

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Reviewed June 28, 2013

Only stayed one evening as in Portsmouth on a business trip. Could not have selected a better hotel. Location literally 2 mins walk from seafront and beach. Clean and modern boutique hotel with the friendliest staff I have encountered. They could not do enough to ensure that my stay was a pleasant one. Lots of great advice about interesting places to visit. I am vegetarian and for once was able to enjoy a really lovely cooked breakfast complete with veggie sausages. Is a small hotel - only 8 rooms which gives it the intimate and friendly feel. Would definitely recommend and will be returning with my husband for a weekend stay very soon.

  • Stayed: June 2013, traveled on business
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Thank michelle s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this reviewResponded July 2, 2013

Dear Michelle,

Thank you for your recent review. It is always nice to hear that business travellers enjoy our type of hotel. When you are away from home working you want to have all the comforts that you would enjoy in your own home with the added bonus of someone else cooking your breakfast. I'm pleased that you enjoyed my breakfast, especially the vegetarian sausages.

We are glad you enjoyed the seafront which is only a 2 minute walk from the hotel.

I look forward to welcoming you back and hopefully you will manage to bring your husband the next time.

Jenny, Mark and the Team

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Reviewed June 27, 2013

My husband and I stayed here for the first 2 nights of our married life. We had the Cherry room with the incredible 2 person spa. It was pure luxury. They organised Champagne, flowers, and chocolates. When my husband checked in, he was given a detailed tour and so we could simply relax - there was nothing he hadn't covered. The breakfast was great. Just a short walk from the beach.

Room Tip: Cherry for romance
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  • Stayed: May 2013, traveled as a couple
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Thank Iwanttolivebythesea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this reviewResponded July 2, 2013

Thank you for the lovely comments and we also thank you for choosing the Clarence for your very special celebration. Hopefully we will be able to welcome you back for your anniversary. In the meantime I hope you have a wonderful summer.

Jenny, Mark and all the Team

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Reviewed June 27, 2013

Every time I'm in Portsmouth be it business or pleasure I stay at The Clarence Hotel. You can't fault anything about this place. The owners are still very much hands on and can't do enough for you and this is obvious infectious as the staff have the same attitude and work ethic. Looking forward to my next stay to be honest....

  • Stayed: June 2013, traveled as a couple
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Thank victor_macaulay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this reviewResponded July 2, 2013

Dear Victor,

It is a pleasure to look after you when you are in the Portsmouth area. We very much look forward to seeing you again soon.

Kind Regards

Jenny, Mark and all the Team

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Reviewed June 26, 2013

I you're looking for a relaxed experience at a beautiful boutique hotel, try the Clarence. Decor is quite lovely, and the service and food are most agreeable. It's definitely worth a visit. Oh, and the bathroom showers are FANTASIC!

Room Tip: Our room, while absolutely beautiful, was on the small side. Not to be unexpected, but you need to b...
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  • Stayed: June 2013, traveled as a couple
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1  Thank steveumr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this reviewResponded June 27, 2013

Thank you for taking the time to write your review. It was a pleasure to look after you and I am pleased you enjoyed our power showers with the rainbars which are in our deluxe category rooms. With reference to our Deluxe rooms you are completely correct in saying that these are the smaller rooms. We do advertise this on all the websites so that potential guests can choose the room that they feel suits their needs best. Hopefully, if we have the pleasure in welcoming you back you could try one of our "executive" category rooms which come with different features. It is always best to check direct on the hotels website to see which room suits you best.

Kind Regards

Jenny Brunning

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Reviewed June 23, 2013

A wknd break with someone special. Car parking no problem..hotel provided safe secure space and looked after the car keys in case they needed to move it while I out. Room was cosy, spotlessly clean, peaceful. Luxury bathroom. 24 hr service impeccable. Lovely friendly happy staff were there for us when we returned late evenings and the proprietors , who were so relaxed and charming, welcomed us when we arrived and served us at breakfast time. Breakfast was fabulous...unfortunately we were not there long enough to sample something different every day from the delicious menu! We visited Portsmouth taking in the gunwharf keys precinct , the Mary rose museum and Jongleurs comedy club in the evening . Strolled Southsea sea front in the morning sunshine. This gorgeous boutique hotel is a MUST VISIT should u wish to enjoy a quiet relaxed and adult only environment.

  • Stayed: June 2013
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Thank j19hev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OfficeatTheClarence, General Manager at The Clarence Hotel, responded to this reviewResponded June 23, 2013

Thank you for your lovely comments regarding your stay. I'm delighted you enjoyed the relaxed adult only atmosphere and found the staff to be charming and helpful. I hope you will return soon to enjoy more quality time with your special someone.
Kind Regards, Paula.

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Additional Information about The Clarence Hotel

Address: Clarence Road, Portsmouth PO5 2LQ, England
Location: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#1 Romantic Hotel in Portsmouth
#1 Luxury Hotel in Portsmouth
#3 Business Hotel in Portsmouth
#11 Family Hotel in Portsmouth
Price Range: $96 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Clarence Hotel 4*
Number of rooms: 8
Official Description (provided by the hotel):
The Clarence is Portsmouth and Southsea's multi award-winning adults only luxury boutique hotel. This Edwardian residence has been stylishly converted to offer well designed and individually styled rooms with luxury bathrooms. All rooms offer Air-conditioning, King-sized bed & Wi-Fi. Perfectly situated just 5 mins away from all major attractions and just a few hundred yards from the seafront, The Clarence is the ideal place to stay whether it be for Business or that well earned break. The Clarence also offers guests in-room health and beauty treatments. The Clarence is located 3 minutes walk from the group's Fine Dining restaurant "The Kitchen" serving a stunning menu or the group Gastro Pub "The Florence Arms" serving homecooked fresh food ... more   less 
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Also Known As:
Clarence Hotel Portsmouth

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